The 2012 Awards were voted by 2847 residents from 300 different housing schemes, a remarkable success given that for the first time in 3 years the nomination packs had to be purchased. EAC thanks all the housing providers and scheme managers who made this possible.
The number of residents who have played the card game is now approaching 9000.
The Awards celebration took place at Legal & General Office in London on 21st May 2012. With an audience or 100 professionals and 4 residents, the event started with several topical presentations. Joseph Lu of Legal & General delivered the first EAC’s Annual Lecture, on Longevity and Risk. Roger Wilshaw gave us his insight as Deputy Director,Homeless and Support at DCLG. A discussion panel included these speakers plus Lord Best, Chair of HAPPI, and Domini Gunn, Director of Public Health, CIH. The 30 winning schemes sent their representatives from all over the UK to receive their prizes.
A selection of comments from residents, managers and housing providers about how fun and useful they found the process.
“The tenants thoroughly enjoyed playing the game. I am keeping the cards safe and using them again as the questions are so informative about how tenants are truly feeling...”
“We have never entered any thing like this before and found it a really nice way of getting together and communicating with our customers...”
“...although I did not have a great deal to do with it, I know the residents enjoyed doing it and would participate again... thank you...”
“Everyone commented how much they enjoyed it!”
Senior Scheme Manager.
“Just to let you know that we had a great afternoon yesterday with 3 groups of residents playing the cards. We managed to engage with a number of residents who receive care services and do not always find it easy to get to social events.All agreed that it was an interesting and enjoyable way of discussing feelings on the place that we live in and the services we receive.”
“...She said the residents had combined it with a coffee morning and really enjoyed it, they had a good laugh. ... the questions were just right and she & her manager thought it was an excellent idea to get the residents' feedback, so much so that they are keeping the pack of cards & intend to repeat the exercise every 12 months...”
Note: please continue sending us your photographs and videos of residents playing the game