Home maintenance > Home improvement agencies

Home Improvement Agencies (HIAs) and Care and Repair help elderly people, disabled and other vulnerable people make adaptations to the homes they own. They are supported by Government and local authorities, and are non for profit organisations. A Home Improvement Agency will give information, advice and support to older homeowners who need repairs or improvements to their homes, or the assistance of a handyperson for decorating of gardening. The HIA will assess an elderly home owner’s needs and advise on practical, financial and legal matters related to adapting the home, repairing or insulating it. The main purpose of Home Improvement and Care and Repair agencies is to help elderly people continue to live as independently as possible.

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Home maintenance > Home improvement agencies services in England

Home maintenance > Home improvement agencies services in Scotland

Home maintenance > Home improvement agencies services in Wales

Home maintenance > Home improvement agencies services in Northern Ireland


Home Improvement Agency services are also known as HIAs, Care & Repair or staying put schemes. Home Improvement Agencies are local not-for-profit organisations located throughout the country and they assist elderly people to improve, repair, maintain, or adapt their home. HIAs provide advice and information for home owners and private tenants, and they will check to ensure what benefits and grants you may be entitled to. They can visit you at home, work closely with other agencies involved, help to identify reputable tradespeople to undertake works and oversee the work. HIAs help vulnerable people to ensure their home is a comfortable and safe place to live independently.


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