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Privacy policy

Please read the following policy to understand how your personal information will be treated. This policy may change from time to time so please check back periodically. This policy will let you know:

Elderly Accommodation Counsel reserves the use to change the terms and conditions by posting the changes online. Your continued use of the site after changes are posted constitutes your acceptance of this agreement as modified. You are encouraged to return to this page occasionally to ensure you are happy with our privacy policy.

The terms and conditions apply to any website under the control of Elderly Accommodation Counsel and from which a link has been created to these terms and conditions.

If there is a conflict between these Terms and Conditions and/or specific terms of use appearing on this site relating to specific material then the latter shall prevail.

How we collect and use your information

1.      The personal information we collect includes your name, address, email address, IP address, and information regarding what pages are accessed and when.

2.      We may use your information to:

·         process donations

·         process job applications

·         contact you with regards to obtaining feedback on our service

·         notify you of changes to our services

·         comply with any contractual obligations we may have with you

·         communicate with you where you have requested us to do so.

3.      If the information that we hold about you is incorrect, you can contact the web team to inform them, or write to us at the address provided at the bottom of this page.

4.      Your personal information will only be held by us for as long as it necessary for us to achieve the purpose we obtained it for.

5.      If you make a donation online or purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.

6.      We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. We may pass your information on to trusted third-party organisations where you have given us your permission to do so; where this is done we will only give these third-parties the personal information that is necessary to deliver the service we have agreed with you.

7.      We will not contact you for marketing purposes but may contact you for feedback about our service. You have a choice about whether or not you wish to be contacted. If you use our services you can inform the operator of your wishes. If you do not inform the operator of your wishes but later decide you do not wish to hear from us, please contact the web team to inform them of your wishes.

8.      You have a right to ask for a copy of the information that Elderly Accommodation Counsel hold about you. We may charge a reasonable administration fee to provide such information (maximum £10) and you can make your requests by contacting the web team or write to us at the address provided at the bottom of this page.We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and would like to know your options in relation to not having this information used by these companies, click here

Information on HousingCare

1.    Copyright of the Material is owned by Elderly Accommodation Counsel or its content suppliers. Elderly Accommodation Counsel has made every effort to gain copyright for all data and written material on the website. Any person who owns the copyright for material published on the website, please contact the web team.
Unauthorised use of the Material including reproduction, storage, modification, distribution or publication without the prior written consent of Elderly Accommodation Counsel or, where applicable, the respective copyright owner(s) is prohibited. Documents on the site may not be downloaded, altered or adapted for any purpose except for personal, non-commercial use.
Should Elderly Accommodation Counsel receive any complaint with regard to third party material on our site, we will review the matter and remove material at our sole discretion. We will have no further liability to either party in such instance.

2.    Elderly Accommodation Counsel is not responsible for the contents or the reliability of linked third-party websites, either to or from the Elderly Accommodation Counsel website, and does not necessarily endorse the views expressed within them. Any site wanting to create a link to any Elderly Accommodation Counsel website, or to request a link to be created to them, must email the web team.

3.    You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of, restrict, or inhibit the use and enjoyment of this site by any third party. Such restriction and inhibition includes, without limitation, conduct which is unlawful or which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive material or disruption of normal flow of dialogue within this site.

4.    Unless otherwise requested, by posting messages on any Elderly Accommodation Counsel website discussion board you are granting a license to Elderly Accommodation Counsel to reproduce these comments on any other part of the website and in any other Elderly Accommodation Counsel publications.

5.    If these Terms and Conditions are not accepted in full, the use of this site must be terminated immediately.

6.    Elderly Accommodation Counsel does not accept liability for any damages, including, without limitation, indirect or consequential damages, loss of profits, or any damages whatsoever arising out of, or in connection with the use or loss of use of this site.

7.    Elderly Accommodation Counsel does not warrant that the functions contained in the material in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs.

Further conditions and information

These Terms and Conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.

The privacy of children, aged 16 or under, is paramount to us. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

We use cookies on our website to improve our website services. You can read more about the use of cookies on HousingCare on our Cookie Policy page.

Any questions regarding this privacy policy or this website should be sent to the web team or you can write to us at Elderly Accommodation Counsel, 3rd Floor, 89 Albert Embankment, London, SE1 7TP. Alternatively you can phone our administration line on 020 7820 3755.

You can read more about Elderly Accommodation Counsel here.