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Use the options below to find the information you need to help solve your problems.

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The site contains thousands of articles and downloads on all manner of topics related to elderly care, as well as directories of home services, retirement housing and care homes.

Use our self help tool

Thinking about moving? Does your current home suit you?

Our highly regarded HOOP tool helps you think about your home and how you live in it. It presents practical suggestions on solving any issues, and allows you to speak with an EAC adviser regarding your situation.

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Factsheets

For a good starting place why not visit our quick and easy to read guides on all the key subjects.

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FAQs

If you still have unanswered questions try our faqs section.

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Still need help?

The FirstStop Advice team is available from 9am to 5pm, Monday to Friday. Our advice service is very busy but we still want to help, if you have not been able to find the answer to your question by using the tools above, please tick the box below to view our contact details.

Contact the FirstStop Advice team

The FirstStop Advice team is available from 9am to 5pm, Monday to Friday.

Email: info@firststopcareadvice.org
Call: 0800 377 7070
Live chat: See bottom right of your screen

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