Association of Retirement Housing Managers (ARHM)

Promoting best practice and ethics amongst those managing retirement housing

The ARHM represents a wide range of private and voluntary sector housing managers throughout the UK. All agree to be bound by its Code of Practice which sets out detailed requirements and guidance on all aspects of managing retirement housing.

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Our members

We are the largest trade association for the retirement housing sector, with 55 members managing over 100,000 homes in the UK. Membership of the ARHM is a sign that a manager is committed to delivering a professional and high-quality service to its residents. It also serves as a badge of confidence for current and prospective residents and their families.

Members also work closely with EAC to provide accurate information on its HousingCare website about the developments they manage, and to celebrate all forms of retirement housing through its annual National Housing for Older People Awards.

Our

Our Code of Practice

On 1st June 2016 the Government approved our updated Code of Practice for England. This sets out statutory obligations that everyone managing leasehold properties must follow. All leasehold retirement schemes should have a copy of the Code available for its residents.

The Code can be used as evidence in a court or tribunal case by a leasehold manager, a leaseholder or their family. It not only sets out the statutory obligations that apply to the management of leasehold properties, but also the additional requirements which should be followed as a matter of good practice.

Our Code of Practice
Ballard Lodge

Ballard Lodge

11 Laleham Road, Shepperton, Surrey, TW17 8BF.

Retirement/sheltered housing

0800 077 8717

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Chancery Court

Chancery Court

Downs Avenue, Dartford, Kent, DA1 1SX.

Retirement/sheltered housing

0333 321 4041 (management) or 0333 321 4072 (sales)

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Boat Lane Court

Boat Lane Court

34 Brett Street, Northenden, Manchester, M22 4EZ.

Enhanced sheltered housing

0800 389 9384

Email your enquiry

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