What to expect then:
What happens when I contact Adult Social Care?
When you get in touch with us, the Duty social worker or contact officer will be able to give you advice and information. If you need a full assessment, the Duty Team will pass your contact assessment to the Care Management Team for your area. Someone from this Care Management Team will arrange for to visit you at home or in hospital.
You can contact the Duty Team by letter, telephone, textphone, or e-mail. If you want to speak to someone in person, come in to Reception at the Civic Centre and ask to see a Duty Social Worker. If English is not your first language, we can
provide a translation service.