What does it do?
We are the UK’s leading Careline alarm provider. If you are concerned about a loved one’s welfare or you want to stay independent in your own home, then a TeleCare24 Careline alarm can help. We help thousands of people stay safe in the place they love the most – their own home.
Our easy to use Careline service will give you and your loved ones total peace of mind. Our highly trained operators are here to help you 24hrs a day, 365 days a year. We appreciate that our customers have different needs, a fact that was highlighted in a recent customer survey. The survey showed that 100% of our customers felt our operators were friendly, reassuring and understanding, something we are very proud of.
We get you the help you need quicker than anyone else. Our service is platinum rated which means our operators respond faster than other Careline alarm providers. If you need to press your pendant to get help, we respond on average within 9.6 seconds! Our operator will already know who you are so we can get you the help you need quickly as we have priority access to every Emergency Service in the UK.