Lifeline & Lifeline Plus (Telecare) Service

What does it do?

Why have a Lifeline installed?
If you did have an accident in your own home would you be able to get to your own phone? If yes, would the people you are ringing be home? These are questions you need to ask yourself. Having a Lifeline installed would mean that you would not need to worry. Our operators are available to take your call and get the correct help for you 24 hours a day, seven days a week.

How does Lifeline work?
To raise an alarm call, you press the red button on a pendant you carry with you, or on the base unit.
You will then speak directly to the operator at the Care Centre using the powerful microphone and speaker in the base unit.  The operator will call the appropriate help for you, for example, family/friend, ambulance, or doctor.