What does it do?Equipment is provided to support the individual in their home and tailored to meet their needs. It can be as simple as the basic community alarm service, able to respond in an emergency and provide regular contact by telephone. It can include detectors or monitors such as motion or falls and fire and gas that trigger a warning to a response centre staffed 24 hours a day, 365 days a year. As well as responding to an immediate need, telecare can work in a preventative mode, with services programmed to monitor an individual's health or well-being. Often known as lifestyle monitoring, this can provide early warning of deterioration, prompting a response from family or professionals. The same technology can be used to provide safety and security through bogus caller and burglar alarms.
Another form of telecare often known as telehealth is designed to complement health care. It works by monitoring vital signs, such as blood pressure, and transmitting the data to a response centre or clinician's computer, where it is monitored against parameters set by the individual's clinician. Evidence that vital signs are outside of 'normal' parameters triggers a response. |
Who it is for: Telecare is a service that enables people, especially older and more vulnerable individuals, to live independently in their own home. | Where it is available: Local service covering: Sandwell (West Midlands). Oldbury | What it costs: Equipment and services provided by STAY are free of charge. However some equipment may require a connection to Sandwell Homes' Community Alarms Service, in these instances a monitoring charge of £3.82 per week will be made by them. You can request a financial assessment should you have difficulty affording their charges. | How to access or apply for it: If you think you need equipment from us, or would like to find out more, contact Sandwell Council ASSIST on 0845 352 2266, or by fax on 0121 569 5789 or email sandwell_assist@sandwell.gov.uk | Classification(s): Care, Independent living, Safety & security, Carelines & Community Alarms, Telecare, Carelines & Community Alarms | Info last updated: 11/05/2011. |
| About the service provider: | | Contact info: | Sandwell Metropolitan Borough Council: PO Box 2374, Oldbury, West Midlands, B69 3DE. (view on map) Telephone: 0121 525 4290 http://www.sandwell.gov.uk/ | | Parent organisation: | Telecare Services Association | | Who are they? | Was the Association of Social Alarms Providers (ASAP) is the representative body for the commercial telecare industry within the UK. |
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