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Patient Advice and Liaison Service (PALS)
What does it do?
The main roles of PALS are to:
- provide confidential on-the-spot advice and support to patients, their families and carers
- provide information on NHS services
- listen to concerns, suggestions or queries
- help sort out problems quickly on behalf of staff as well as patients, their families and carers
- signpost to other sources of help
- act as a catalyst for change and improvement.
Who it is for?
Who it is for?
People in Birmingham
People in Birmingham
Where it is available?
Local service (Birmingham).
What it costs:
The service is free of charge.
How to access or apply for it:
For further information, please call freephone 0800 917 2855 or email PALS@bhamcommunity.nhs.uk.
What to expect then:
The service will be able to support and advise.
Classification(s):
Info last updated:
02/01/2019
Provider
PALS, Moseley Hall Hospital Alcester Road, Birmingham, B13 8JL