EAC Services Directory

Dudley Citizens Advice BureauCitizens Advice in Dudley

Provider

Citizens Advice.
Dudley Citizens Advice Bureau, 11 St. James's Road, Marlborough House, Dudley, West Midlands, DY1 1JG (view on a map).
Visit our website

What does it do?
The Citizens Advice service helps people resolve their benefit issues, money/debt problems and other issues by providing free, independent and confidential advice, and by influencing policymakers.

Specialist services

  • Debt Relief Order
  • Mortgage Arrears
  • Disability

Who it is for?

People in Dudley

Where it is available?

Local service covering: Dudley (West Midlands).

What it costs:

The service is free of charge.

How to access or apply for it:

Telephone: Adviceline 03444 111 444
Care & Disability Line (CADAL) 08080 486486 9.30am - 4.30pm Monday to Friday
Email: dudleybureau@dudleycabx.org
CADAL@dudleycabx.org


Advice sessions

Many bureaux now have a short introductory interview to help decide how you can be best advised. You may then be asked to make an appointment. If the bureau is open only for appointments or specialist advice this will be indicated in the notes.

Mon: 09.30 - 12.30 Gateway Assessment Service
Tue: 09.30 - 14.30 Gateway Asessment Service
Wed: Appointments only
Thu: 09.30 - 12.30 Gateway Assessment Service
Fri: 09.30 - 12.30 Gateway Assessment Service

Telephone advice times

Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised.

Mon: 10.00 - 16.00
Tue: 10.00 - 16.00
Wed: 10.00 - 16.00
Thu: 10.00 - 16.00
Fri: 10.00 - 16.00

Additional information:

Access details

  • Wheelchair accessible - yes
  • Wheelchair toilet access
  • Induction loop

Languages

If English is not your first language, contact the bureau for information about other languages it can provide advice in.

Classification(s):

Legal & financial, Information & options appraisal, Financial advice (benefits), Information, Signposting /gateway service

Info last updated:

21/10/2014

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Provider

Citizens Advice
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