Age Concern - BirminghamInformation & Advice

What does it do?We offer a wide range of advice, information and support on financial matters:

Welfare benefits such as Income Support, Social Fund, Attendance
Allowance, Incapacity Benefit, Disability Living Allowance, and NHS
costs
Reviews and appeals procedures for welfare benefits
Council Tax payments
Debt counselling, liaison with Bailiffs, advice on County Court procedures and individual support.
Fuel bills and other household bills, including assistance with debt or arrears problems.
Grants from local and national Charitable Trusts to individuals to help with expenses such as home repairs or medical costs.

We can help with advice on a range of needs and enquiries

Age Concern Factsheets and help with where to find a variety of information
Counselling and support for carers
Support for people in cases of abuse of older people
Advice on home energy.
Befriending and counselling schemes to provide long term practical and emotional support.
Assistance available from Social Services and other agencies, eg. home careRespite care or holidays
Housing and/or repairs
Residential and nursing home charging procedures
Transport and equipment for people with disabilities.
Legal advice and will writing service

Who it is for: Older people in Birmingham and their carers
Where it is available: Local service covering: Birmingham (West Midlands).
What it costs: The service is free of charge
How to access or apply for it: Telephone or call at local offices - see website for details
Additional information: Age Concern Birmingham has expanded its services and has now become an alternative office for the pension service. We are now able to verify official documents e.g. marriage certificates, birth certificates and process benefit applications in a quick and efficient manner. For further information, please contact: Sharon McCabe Senior Advice and Information officer Age Concern Birmingham 198 Corporation Street B4 6QB 0121 236 2197
Classification(s): Information & options appraisal, Information, Signposting / gateway service
Info last updated: 23/01/2012.