Housing and care related resources
This section contains an a-z listing of all resouces stored in the HousingCare.Org library.
Resources beginning with C
- Calculating operating costs for care homes
Summary of research by William Laing (Laing & Buisson) who devised a means of calculating the reasonable operating costs of efficient care homes for older people. The reesarch is intended to offer a guide to all parties involved in negotiating baseline fee rates in a transparent and robust way
- Calling for Help: A guide to community alarms
A Guide to Community Alarms - how they work, where to get one, costs and product comparisons
- Can You Claim It? 10 April 06 - 8 April 07
Information about Housing Benefit and other benefits to which people aged 60 and over may be entitled.
- Cancer and Older People
information for older people about cancer
- Cardiff Guide to Sheltered and Retirement Housing
- Care & Repair England
Care & Repair aims to raise awareness of the scale and nature of the impact of poor and unsuitable housing on the health and wellbeing of older and disabled people and promote and influence change, particularly in the health sector. The website includes SISOSIG On-line, Care & Repair England's national 'Should I Stay or Should I Go?' (SISOSIG) programme which provides information and downloadable resources about housing options for older people.
- Care at Home
Some people may be eligible for home care funded by their local authority. This information sheet looks at three particular issues in some detail, i.e. managing a care package through Direct Payments, local authority funding for care at home,
- Care Home Fees: paying for them in Scotland
Living in a care home can be very costly. Although some people are able to pay their own fees, many need financial support to meet the cost of their care. This explains the system of funding for people who need to live in a care home in England, and are unable to pay their own fees.
- Care Home Fees: paying them in England
Living in a care home can be very costly. Although some people are able to pay their own fees, many need financial support to meet the cost of their care. This explains the system of funding for people who need to live in a care home in England, and are unable to pay their own fees.
- Care Home Fees: paying them in Wales
Living in a care home can be very costly. Although some people are able to pay their own fees, many need financial support to meet the cost of their care. This explains the system of funding for people who need to live in a care home in Wales, and are unable to pay their own fees.
- Care Home Fees: third party top ups
This factsheet explains your right to choose the care home you move into, and what local authorities should agree to pay in England. It explains third party top-up agreements, where a preferred home is more expensive than the local authority can pay
- Care Home Fees: third party top ups in Wales
This factsheet explains your right to choose the care home you move into, and what local authorities should agree to pay in Wales. It explains third party top-up agreements, where a preferred home is more expensive than the local authority can pay
- Care Home Funding & Attendance Allowance
Explains how the way in which care is funded affects whether or not someone can be paid Attendance Allowance when living in a care home
- Care Homes - General Information
Explains what kinds of homes exist, who regulates them and how to chose a home - particularly if some public funding is, or may become, necessary.
- Care Homes for Older People - National Minimum Standards
This sets out the national Minimum Stards for care homes for older people, which form the basis on which the National Care Standards Commission will determine whether care homes are meeting the needs of their residents
- Care homes for older people : national minimum standards
Information about the national minimum standards: ie what residents in care homes should expect of the standard of care they receive, the rights they have, and how to make a complaint
- Care Homes for Older People in the UK
A major in-depth OFT study, that recommends a one-stop shop for information on care homes to help older people chose the right home. It also recommends better access to complaints procedures, greater price transparency, and fairer contracts for residents.
- Care Homes: finding and paying for a care home
Defines what care homes are, and gives information to help make a decision, finding a care home, moving into one, and living in a care home.
- Care Homes: what to look for
Information and advice about what to consider when looking for a care home. It includes fees, contracts, practice, staff, accommodation, meals, and leisure
- Care Options - a new future for the care homes industry
Promotional flyer for EAC's programme of research to create the Care Options database of care homes and classification of homes by lifestyle types.
- Care Options demo
Sample reports on care homes that have completed EAC's Care Options survey questionnaire.
- Care Options is growing
Progress report on EAC's Care Options research programme.
- Care Options Press Release November 2002
- Care Options questionnaire
A questionnaire to gather information from care home owners and managers for EAC's 'Care Options' database and lifestyle classification.
- Care Services Inquiry Interim Report : concerns about care for older Londoners
This is an interim report of a research study looking into public concerns about the availability, quality, and appropriateness of care services for London's diverse older population
- Carer's Allowance (CA)
Information about the Carers Allowance a welfare benefit, with no upper age limit, paid to people who spend at least 35 hours a week caring for a severely disabled person. Eligibility criteria, allowance payable, case examples, and advice on how to claim given
- Carers: what support is available
Information about support services, benefits and entitlements in place to help carers
- Caring about Carers
website describing government commitment to helping carers, and definition of carers. Carer information and discussion zones available on this site.
- Caring for a person with arthritis
Practical information for people who are caring for someone with arthritis
- Caring for someone?
A basic guide to Carer's Allowance, Income support. Pension Credit, Protecting your Basis State Pension, and other help for carers
- CarryOnGardening website
Website contains advice and information about all aspects of gardening, including ideas, tools, and access, in order to make gardening easier.
- Case Studies/ Top Ten Tips
Examples of how individual care costs have been met, and tips for people seeking to fund care
- Cats Protection website
Charity website providing advice & information about cats, & their services that include how to adopt or rehouse a cat and possible financial help with neutering a cat and veterinary treatment.
- Changing Your Name
It explains whether you can change your name, and how to go about it
- Charity Law & Regulation
Links to information about the Charity Law Review, a Charity Law & Regulation update, & Charity Commission Review of the Register.
- Check Your Tax: April 2006 - April 2007
Information about Income Tax, including income, tax allowances, age allowances & higher income, payment, and self assessment
- Checklist for Sheltered & Retirement Housing Providers
Checklist, or tool, for sheltered housing providers to assess how well they work with health & social care services to meet the needs of residents. Useful for Best Value and Supporting People Reviews. A series of questions with tick boxes for answers.
- Choice and interim finance
A discussion around the rights of older people to choose their care home, and the extent of Local Authority responsibilities to support that choice where public funding is, or may be, needed.
- Choice Based Lettings
Describes the new approach to allocation of social housing properties, placing the initiative with the customer (new or existing tenants to search information about available properties & express interest. The Government has set targets - 25% of local authorities should have a CBL scheme by 2005, and 100% by 2010
- Choice of Accommodation - Care Homes
Information about choosing a care home, including rights and the financial aspects
- Choosing a financial adviser - how keyfacts can help you
Information about the key information an FSA authorised firm shouls provide to clients on their first contact
- Choosing a Mobile Hoist
Comprehensive factsheet with diagrams about all aspects of mobile hoists, including the provision of moving and handling equipment, factors to consider when choosing a hoist, the types & standard features of hoists, special features of toileting/standing and moble seat hoists, the types of slings, alternative types of support, & maintenance and servicing of equipment.
- Choosing a Personal Alarm System
Information to help choose a personal alarm (community alarm), explaining how they can work in different situations e.g. to summon help from a carer or neighbour or from someone further afield. Includes a checklist for use when choosing which would be the most suitable for individual circumstances.
- Choosing an Overhead Hoist
Comprehensive factsheet, including diagrams about overhead hoists
- Choosing Household Equipment
Information about most problems experienced by people with disability in managing their home. It covers dealing with the home layout, safety, opening doors & windows, electrics, carrying items, food & drink preparation; cooking, cleaning and laundry.
- Choosing your care home
Short guide to the Care Options classification system
- Citizens Advice
From this website you can search the CAB directory to find out where your nearest bureau is and go to the CAB Adviceguide website which offers on-line advice on a variety of problems. You can also order free publications and policy reports.
- Civil Partnership & Older Same-Sex Couples
Explains the Civil Partnership Act 2004 which can give same-sex couples the same rights as opposite-sex couples if they register a civil partnership. It gives information about Registration, and resultant rights and responsibilities - including tax, tenancies, residential care, and death.
- Claiming Disability Benefits - April 2006 to April 2007
Information about Attendance Allowance & Disability Living Allowance, Carers Allowance, Incapacity Benefit, Working Tax Credit, Industrial Injuries Benefit, War Pensions, and other financial help
- Code of Practice
The Code requires organisations providing sheltered housing to demonstrate that they have clear policies & procedures and that these are put into practice. It is recognised by ODPM & Supporting People, and covers Equality & Diversity, Rights & Responsibilities, Confidentiality, Independence & Empowerment, Service Delivery & Continuous Improvement, Collaboration, Trained & Supported Staff etc.
- Coming of age : Older Homelessness & Supporting People
Presentation given by Jenny Pannell to a LIN. It summarises a report she wrote, that was commissioned by Homeless Link's Coalition on Older Homelessness project.It identifies that the Supporting People programme provides many opportunities to improve housing & support services for vulnerable homeless older people.
- Coming of Age : opportunities for older homeless people under Supporting People. Key Findings.
Summary findings from a report by Jenny Pannell, about homelessness in the older population. It gives case studies, and promotes cost effective support services to prevent homelessness and support people into appropriate accommodation.
- Coming out of Hospital
Explains what arrangements should be made so that you feel confident about going home and looks at what happens if it is suggested that you can't return to your own home.
- Commission for Racial Equality website
The Commission for Racial Equality is a publicly funded, non-governmental body set up under the Race Relations Act 1976 to tackle racial discrimination and promote racial equality.
- Commission for Social Care Inspection : Role & Responsibilities
Information about the role and responsibilities of the Commission for Social Care Inspection (CSCI), set up in April 2004
- Commission for Social Care Inspectorate : People & Processes
This describes the role of the Commission for Social Care Inspectorate, outlines it's corporate structure, and the people & processes through which it will communicate with social care providers
- Commissioning & Funding Extra Care Housing
Summary of essential facts about commissioning extra care and other housing based solutions for care. Most important facts about funding, what is involved, who has to be involved and how long projects can take.
- Communication
Advice for people caring for someone with dementia about appropriate communication
- Communication & Parkinson's
Describes the effects on Parkinsons Disease on communication, especially speech, writing, and body language. Advice and information about what can be done to help
- Communication Services for Deaf & Hard of Hearing People
Guide explaining the various communication services available to people with a hearing impairment, i.e. British Sign Language Interpreters, Communication Support Workers, Deafblind Interpreters, Lipspeakers, Electronic Notetakers, Speech-to-text Reporters. Choosing and booking services explained, as well as confidentiality and help to pay for the services
- Communication Tips
Communication tips for people who are deaf or hard of hearing, and if you're speaking to someone who is deaf
- Community Care - Understanding the System
This factsheet gives information about the structure of the community care system, who provides services and the definition of some of the words and phrases you might come across to help you understand the system a little better.
- Community Care & Assessments
a guide aimed at carers of people with dementia about assessment for and provision of community care services. It includes help available to carers
- Community Care : your legal rights
Information for people who are finding it difficult to manage daily living due to care needs. It explains the rights to care, and covers care at home. Moving to a care home or nursing home, and what to do if there is a problem getting the care that is needed.
- Community Care : your rights to care services
An explanation of what help may be available & whether you'll have to pay for it. It includes help at home, as well as residential and nursing care.
- Community Care: legislation, guidance and case law
This information sheet lists the main sources related to the rules and procedures for community care services and funding
- Community Legal Service
This website can be searched for legal information from over 300 sites offering advice on a variety of issues relating to topics such as housing and homelessness, health and social care, benefits, consumer affairs, families, money and tax, immigration and nationality and police and crime.
- Competency Framework for Management Committees of Home Improvement Agencies
Good practice guide on competencies for Home Improvement Agency management committees
- Complaint about the Council? - how to complain to the Local Government Ombudsman
Information about the role of the Local Government Ombudsman, and how to make a complaint about Council services. This includes complaints made by Council tenants
- Complaints about Community Care and NHS Services in England
Explains when you can complain, how to go about it and the complaints procedure, if you are not satisfied with the services you are getting from the social services or the National Health Service.
- Complaints about Community Care and NHS Services in Scotland
Explains when you can complain, how to go about it and the complaints procedure, if you are not satisfied with the services you are getting from the social work department or the local Health Board.
- Complaints about Community Care and NHS Services in Wales
Explains when you can complain, how to go about it and the complaints procedure, if you are not satisfied with the services you are getting from the social services or the National Health Service.
- Complementary Therapies & Arthritis
Information about the range of complementary therapies that could help alleviate the symptoms of arthritis
- Complementary Therapies & Parkinson's
An appraisal of various complementary therapies, such as reflexology, homeopathy, acupuncture, and their potential benefit to people with Parkinson's
- Concessions for Older People
Conessions available to older people, e.g. transport, health
- Congratulations! You have not won a FREE luxury holiday!
Information and advice about bogus holiday clubs, & what to watch out for
- Consent - what you have a right to expect. A guide for adults
Information about what people with healthcare needs have a right to expect when asked for their consent to treatment
- Consultation paper on future housing and care for older people
Seeks views on a number of key areas around older people’s housing and care options which need to be examined closely if housing and care services are to be responsive to the next generation of older people. The areas addressed are:
The housing older people will want
Telecare
Support services
Design standards
Cultural issues
Extra care housing
The market place
Workforce & recruitment issues
- Consumer Advice : where to get it
Guidance on how to prevent problems with goods and services, and how to deal with problems that may arise
- Contact the Elderly
Contact the Elderly groups organise gatherings for frail, elderly people who live alone. One Sunday afternoon a month, volunteer drivers take elderly people on regular visits to hosts’ homes. Groups of between ten and sixteen people visit a different home every month and spend a few hours in the company of friends, old and new.
- Contact the Elderly website
Website of Contact the Elderly, a charity which links volunteers to lonely and isolated older people. Arranges monthly tea parties.
- Continuing Care - should the NHS be paying for your care?
It describes what NHS Continuing Care is, entitlement, assessment, and what can be done if you don't agree with the outcome of the assessment
- Continuing Care Retirement Communities : A guide to planning
This guide is designed to be of practical assistance to those involved in the planning and development of extra care housing. It looks briefly at demographics, market research, feasibility studies, option appraisal, tenure, planning policy issues, planning application and development control issues.
- Coping with Pain
Practical advice and information about how to deal with the pain of arthritis.
- COSHH - A Brief Guide to the Regulations
A guide to help employers meet their specific duties under COSHH (Control of Substances Hazardous to Health) Regulations. It explains the 8 baic measures the employers must take to assess risk and implement any measures to control exposure and establish good practice
- Council Tax
Information about Council Tax, who collects it, liability, empty properties, how much it is, and Council Tax Benefit
- Council Tax
What Council Tax is. Properties exempt from Council Tax. Who has to pay Council Tax, how much does it cost, and how to pay it. Arrears, appeals, & particular circumstances
- Council Tax Benefit and Housing Benefit
Information abput the entitlements that can be claimed for people on low incomes to help with housing and Council tax costs
- Credit Unions
This information sheet explains what Credit Unions are, how they operate, and the legislation governing them.
- Crime Prevention for Older People
Information on simple precautions that can be taken to protect you or to help you to overcome the effects of being a victim of a crime.
- Criminal Records Bureau website
Information about police checks that are available to effect safer recuitment decisions to protect vulnerable people. Police checks provide criminal convictions re prospectice job applicants and volunteers. This is essential for people who work in care homes.
- Croydon Council Housing webpage
Croydon Council's housing department information page, providing access to advice and information about housing options
- Cultural diversity - responding to the learning needs of older people from black and minority ethnic communities
Briefing paper that promotoes the learning needs of older people from black & minority ethnic communities, giving examples of good practice