Summary of research by William Laing (Laing & Buisson) who devised a means of calculating the reasonable operating costs of efficient care homes for older people. The ree....
A Guide to Community Alarms - how they work, where to get one, costs and product comparisons....
Care & Repair aims to raise awareness of the scale and nature of the impact of poor and unsuitable housing on the health and wellbeing of older and disabled people and pr....
A video produced by Hanover Housing Association....
Based on interviews with 50 tenants in 4 different very sheltered housing and extra care scheme. This publication reports findings for 37 domains of tenant life and juxta....
Living in a care home can be very costly. Although some people are able to pay their own fees, many need financial support to meet the cost of their care. This explains t....
Living in a care home can be very costly. Although some people are able to pay their own fees, many need financial support to meet the cost of their care. This explains t....
Living in a care home can be very costly. Although some people are able to pay their own fees, many need financial support to meet the cost of their care. This explains t....
This factsheet explains your right to choose the care home you move into, and what local authorities should agree to pay in England. It explains third party top-up agreem....
Moving into a care home is a big step. It is important that you move into a care home which meets all of your needs and is where you want to live.
This factsheet explain....
This factsheet explains your right to choose the care home you move into, and what local authorities should agree to pay in Wales. It explains third party top-up agreemen....
Explains how the way in which care is funded affects whether or not someone can be paid Attendance Allowance when living in a care home....
This sets out the national Minimum Stards for care homes for older people, which form the basis on which the National Care Standards Commission will determine whether car....
Information about the national minimum standards: ie what residents in care homes should expect of the standard of care they receive, the rights they have, and how to mak....
A major in-depth OFT study, that recommends a one-stop shop for information on care homes to help older people chose the right home. It also recommends better access to c....
Information and advice about what to consider when looking for a care home. It includes fees, contracts, practice, staff, accommodation, meals, and leisure....
Technical Brief that outlines some of the variations and common features, to highlight areas of good practice and provide practical pointers in determining the characteri....
Promotional flyer for EAC's programme of research to create the Care Options database of care homes and classification of homes by lifestyle types.....
Sample reports on care homes that have completed EAC's Care Options survey questionnaire.....
Guide to services available to older people....
Progress report on EAC's Care Options research programme.....
A questionnaire to gather information from care home owners and managers for EAC's 'Care Options' database and lifestyle classification.....
Directory of Care Services, Residential and Nursing Homes & Care in your own home. Also available are 2002, 2003, 2005 & 2006 editions.....
This is an interim report of a research study looking into public concerns about the availability, quality, and appropriateness of care services for London's diverse olde....
Quality and qualifications: implications for users, providers and purchasers....
Information about the Carers Allowance a welfare benefit, with no upper age limit, paid to people who spend at least 35 hours a week caring for a severely disabled person....
Information about support services, benefits and entitlements in place to help carers....
website describing government commitment to helping carers, and definition of carers. Carer information and discussion zones available on this site.....
Practical information for people who are caring for someone with arthritis....
One of the biggest challenges facing society is how we care for the elderly. This book provides guidance on a subject that most of us may have to face, but which few of u....
A basic guide to Carer's Allowance, Income support. Pension Credit, Protecting your Basis State Pension, and other help for carers....
Website contains advice and information about all aspects of gardening, including ideas, tools, and access, in order to make gardening easier.....
Factsheet 22 presents the findings from a review of meals provision in extra care housing for a range of providers. It illustrates the diversity of approaches and offers ....
Charity website providing advice & information about cats, & their services that include how to adopt or rehouse a cat and possible financial help with neutering a cat an....
It explains whether you can change your name, and how to go about it....
Factsheet 19 to inform commissioners about the range of charging options available for extra care housing, and the implications of these, so that they can make decisions ....
Case Study 16 gives an example of how Extra Care tenants in Salford City Council benefit from joint working, information sharing and use of technology, as Supporting Peop....
Checklist, or tool, for sheltered housing providers to assess how well they work with health & social care services to meet the needs of residents. Useful for Best Value ....
Describes the new approach to allocation of social housing properties, placing the initiative with the customer (new or existing tenants to search information about avail....
Information about choosing a care home, including rights and the financial aspects....
Your choice of sheltered housing, retirement housing; living in retirement housing rented or leasehold, legal aspects and more....
Office of Fair Trading information / guide booklet on choosing a care home....
Information about the key information an FSA authorised firm shouls provide to clients on their first contact....
Comprehensive factsheet with diagrams about all aspects of mobile hoists, including the provision of moving and handling equipment, factors to consider when choosing a ho....
Information to help choose a personal alarm (community alarm), explaining how they can work in different situations e.g. to summon help from a carer or neighbour or from ....
Comprehensive factsheet, including diagrams about overhead hoists....
This guide is intended to be an introduction to choosing, living in and funding a care home. The financial and legal information contained within this guide is
based on ....
Information about most problems experienced by people with disability in managing their home. It covers dealing with the home layout, safety, opening doors & windows, ele....
Short guide to the Care Options classification system....
From this website you can search the CAB directory to find out where your nearest bureau is and go to the CAB Adviceguide website which offers on-line advice on a variety....
Explains the Civil Partnership Act 2004 which can give same-sex couples the same rights as opposite-sex couples if they register a civil partnership. It gives information....
The Code requires organisations providing sheltered housing to demonstrate that they have clear policies & procedures and that these are put into practice. It is recognis....
Presentation given by Jenny Pannell to a LIN. It summarises a report she wrote, that was commissioned by Homeless Link's Coalition on Older Homelessness project.It identi....
Summary findings from a report by Jenny Pannell, about homelessness in the older population. It gives case studies, and promotes cost effective support services to preven....
The Commission for Racial Equality is a publicly funded, non-governmental body set up under the Race Relations Act 1976 to tackle racial discrimination and promote racial....
Information about the role and responsibilities of the Commission for Social Care Inspection (CSCI), set up in April 2004....
This describes the role of the Commission for Social Care Inspectorate, outlines it's corporate structure, and the people & processes through which it will communicate wi....
Summary of essential facts about commissioning extra care and other housing based solutions for care. Most important facts about funding, what is involved, who has to be....
Case Study 24 describes the process that Leicester City Council and its partners, Hanover Housing Association, went through to achieve success in its bid to the Departmen....
Advice for people caring for someone with dementia about appropriate communication....
Describes the effects on Parkinsons Disease on communication, especially speech, writing, and body language. Advice and information about what can be done to help....
Guide explaining the various communication services available to people with a hearing impairment, i.e. British Sign Language Interpreters, Communication Support Workers,....
Communication tips for people who are deaf or hard of hearing, and if you're speaking to someone who is deaf....
Changing concepts and experience of community across the lifecourse and into older age and how they play in housing with care settings.....
This factsheet gives information about the structure of the community care system, who provides services and the definition of some of the words and phrases you might com....
a guide aimed at carers of people with dementia about assessment for and provision of community care services. It includes help available to carers....
Information for people who are finding it difficult to manage daily living due to care needs. It explains the rights to care, and covers care at home. Moving to a care ho....
An explanation of what help may be available & whether you'll have to pay for it. It includes help at home, as well as residential and nursing care.....
Case Study 18: the Coldean Extra Care Users’ Group brings together as a core
consultation group representatives of local people in the Coldean district of Brighton and H....
This website can be searched for legal information from over 300 sites offering advice on a variety of issues relating to topics such as housing and homelessness, health ....
Good practice guide on competencies for Home Improvement Agency management committees....
Information about the role of the Local Government Ombudsman, and how to make a complaint about Council services. This includes complaints made by Council tenants....
Explains when you can complain, how to go about it and the complaints procedure, if you are not satisfied with the services you are getting from the social services or th....
Explains when you can complain, how to go about it and the complaints procedure, if you are not satisfied with the services you are getting from the social work departmen....
Explains when you can complain, how to go about it and the complaints procedure, if you are not satisfied with the services you are getting from the social services or th....
Information about the range of complementary therapies that could help alleviate the symptoms of arthritis....
An appraisal of various complementary therapies, such as reflexology, homeopathy, acupuncture, and their potential benefit to people with Parkinson's....
Conessions available to older people, e.g. transport, health....
Information and advice about bogus holiday clubs, & what to watch out for....
Adequate and appropriate housing is widely acknowledged to be a crucial underpinning of health and well-being. While the impact of poor housing on health, well-being and ....
Looks at the work of home improvement agencies in relation to health and social care, argues for the importance of preventative services, looks at what the personalisatio....
Information about what people with healthcare needs have a right to expect when asked for their consent to treatment....
Seeks views on a number of key areas around older people’s housing and care options which need to be examined closely if housing and care services are to be responsive to....
Guidance on how to prevent problems with goods and services, and how to deal with problems that may arise....
This leaflet provides information about Contact the Elderly, a national charity whose volunteers take older people on outings one Sunday a month. There are chances to me....
Contact the Elderly groups organise gatherings for frail, elderly people who live alone. One Sunday afternoon a month, volunteer drivers take elderly people on regular v....
Website of Contact the Elderly, a charity which links volunteers to lonely and isolated older people. Arranges monthly tea parties.....
This guide is designed to be of practical assistance to those involved in the planning and development of extra care housing. It looks briefly at demographics, market res....
A discussion of some of the findings of an evaluation of Hartrigg Oaks, a retirement village developed and managed by the Joseph Rowntree Housing Trust.....
It describes what NHS Continuing Care is, entitlement, assessment, and what can be done if you don't agree with the outcome of the assessment....
This guide has been developed to help clarify who may or may not be eligible for NHS continuing healthcare. It attempts to draw a distinction between health and social ca....
Factsheet 21 explores the contractual frameworks that are required in extra care housing. It looks at contracting from both purchaser and provider perspectives and provid....
Practical advice and information about how to deal with the pain of arthritis.....
A guide to help employers meet their specific duties under COSHH (Control of Substances Hazardous to Health) Regulations. It explains the 8 baic measures the employers mu....
What Council Tax is. Properties exempt from Council Tax. Who has to pay Council Tax, how much does it cost, and how to pay it. Arrears, appeals, & particular circumstance....
Information abput the entitlements that can be claimed for people on low incomes to help with housing and Council tax costs....
This information sheet explains what Credit Unions are, how they operate, and the legislation governing them.....
Information on simple precautions that can be taken to protect you or to help you to overcome the effects of being a victim of a crime.....
Croydon Council's housing department information page, providing access to advice and information about housing options....
Briefing paper that promotoes the learning needs of older people from black & minority ethnic communities, giving examples of good practice....