Sheltered housing includes a range of different models of accommodation and support. The changing and increasing expectations of older people, and the age and nature of some sheltered housing, mean th...
Everything you need to know about living in an Abbeyfield house should be contained in your residents handbook. Your handbook is a guide to the rights, responsibilities and services you have as a res...
The Code requires organisations providing sheltered housing to demonstrate that they have clear policies & procedures and that these are put into practice. It is recognised by ODPM & Supporting People...
Report of a working group tasked to identify ways to make a positive difference to the lives of people living in sheltered housing, now and in the future. It was also required to address some of the ...
This information sheet explains what Estate Management Boards (EMB's) are, what they do, and the advantages & disadvantages...
Guidelines for the use of guest rooms in sheltered & retirement housing schemes. It is a guide to work alongside policies accepted by residents....
Information about mediation and the role of AIMS in mediation...
This Guide offers case studies, ideas, reflections and discussion to help clarify some of the questions providers have about Performance Indicators specific to sheltered housing....
This Code of Practice and Addendum has been prepared by the Association of Retirement Housing Managers to promote best practice in the management of leasehold residential properties which are specific...
HQN sheltered housing workbook asks the sort of questions that the Housing Inspectorate is likely to raise during a Best Value (BV) inspection, and has been updated to include the Supporting People pr...
A Guide to Good Practice (revised and updated every 5 years) covering governance, administration, staff, health and safety, financial management, residents, buildings and grounds, funding and project,...
This model Support Plan is a tool for working with a service user in a sheltered housing context.
It also enables temporary staff to become aware of the aspirations and expectations of service users ...
A guide for staff in sheltered housing about the Supporting People regime, service reviews and the Quality Assessment Framework...
A guide for staff and managers in organisations that provide housing related support services. It aims to encourage effective involvement of service users in all aspects of the support service. It set...
General guidance for employers of lone workers, and advice on compliance with health & safety duties towards lone workers...