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Information provided by Hanover

A Guide for Social Landlords on Measuring Satisfaction Levels of Sheltered Housing Tenants

Report of a project to develop a method of measuring satisfaction levels of sheltered housing residents. Parameters:-
1. Suitable to the needs of, and developed in conjunction with, older people to enhance the quality of data generated
2. Encompassing the full range of housing & support services undertaken by SH providers
3. Satisfaction levels from both tenant and provider perspectives to enhance validity & cost effectiveness
4. Founded on Best Value Principles
5. Enable effective comparison between providers


Publisher: Hanover

Published date: 2003
FormatPriceOrder/Download
Available in Print format14.95Order

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