Fountain Court

Extra care housing
Armstrong Street, Bensham, Gateshead, Tyne & Wear, NE8 4AF
Armstrong Street, Bensham, Gateshead, Tyne & Wear, NE8 4AF

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Managed by
Housing 21
Supporting independence and choice for older people through affordable housing and care

Housing 21 is a leading not for profit provider of Retirement Living and Extra Care for older people of modest means.

Manager's Description

"Fountain Court in Gateshead is well situated for those who want a home in a secure community from which to take advantage of the range of attractions, activities and amenities in the North East. The c..." Show more "Fountain Court in Gateshead is well situated for those who want a home in a secure community from which to take advantage of the range of attractions, activities and amenities in the North East. The court is in the Bensham area of Gateshead, which has pubs, social clubs, doctors surgeries, dentists and a Post Office.

Gateshead Leisure Centre and a range of supermarkets are within a short drive from the court. Shoppers have a number of options to choose from, with good transport links from the area to the nearby Team Valley Retail Park, the Metro Centre and Newcastle city centre. There are bus stops a few minutes walk from the court that provide access to a range of routes.

There are gardens around Fountain Court, with a pathway all around, secured by a metal fence to protect privacy and safety. Residents are able to take over a small patch of the garden outside their living rooms to put in their own choice of plants and flowers. There are hens in the back garden, living in a coop in the shape of a train carriage – a shape chosen as a freight line runs near to the court. Inside, the court has one main communal lounge and two smaller private lounges, a laundry room and a guest room with kitchen and shower. There is a car park on site." Show less

Main Facts

Extra care housing
Tenure(s): Rent (social landlord)
Care provider: Housing 21
44 flats, bungalows. Built in 2004 and renovated in 2023. Sizes 1 bedroom, 2 bedroom. Includes mobility and wheelchair standard properties.
Extra Care scheme with on-site care staff (24 hours / 7 days), Non-resident management staff (24 hours, 7 days) and Careline alarm service
Lift, Lounge, Dining room, Restaurant open to the public, Laundry, Guest facilities, Garden, Community centre, Shop, Hairdressing salon, Assisted bathing facility
Whole site accessible by wheelchair. Access to site easy. Distances: bus stop 250 yards; shop 300 yards; post office 450 yards; town centre 2 mile(s); GP 800 yards; social centre 600 yards.
Regular Social activities include: The court holds regular tea clubs and bingo sessions. There is also a games room with a pool table, darts board, cards, dominoes and selection of board games.. Meal(s) available (Restaurant open daily). New residents accepted from 55 years of age.
Housing Authority: Gateshead
Social Care Authority: Gateshead

Info updated: 12/03/2024
If you are the manager of Fountain Court and want to update your information, please click here.

Availability

Housing 21 welcomes enquiries for future vacancies in this Court.

Comments made in nominations for the EAC National Housing for Older People Awards

"I often call in and have my lunch, I see how carers treat the residents and they all seem AMAZING very caring. "
Made by a visitor in 2019

"my sister works here an I often call in, the court is always very clean and staff are very welcoming, I always leave smiling."
Made by a visitor in 2019

"I like playing bingo and going to the theatre club. Plus having Christmas dinner. Also Joanne is a canny manager."
Made by a resident in 2017

"No worries. The staff are so helpful. It's stress free. Enjoy the social events and how friendly the staff & residents are. Location not busy and no t..." Show more
"No worries. The staff are so helpful. It's stress free. Enjoy the social events and how friendly the staff & residents are. Location not busy and no thoroughfare. " Show less

Made by a resident in 2017

"I like the care staff, and knowing there is staff there 24 hours if needed. It makes me feel safe. I also like the social activities that the court of..." Show more
"I like the care staff, and knowing there is staff there 24 hours if needed. It makes me feel safe. I also like the social activities that the court offers tenants." Show less

Made by a resident in 2017

"Looked in on each day. On call when needed. Feeling safe."
Made by a resident in 2017

"I find it is a safe place to live. Very caring people."
Made by a resident in 2017

"At Fountain Court we enjoy the independence of living in our own flat while always knowing the staff are there to keep us safe, and care for us. They ..." Show more
"At Fountain Court we enjoy the independence of living in our own flat while always knowing the staff are there to keep us safe, and care for us. They work tirelessly day in and day out and both staff and management deliver outstanding care." Show less

Made by a resident in 2017

"I like the staff and the residents. I like having my own independence but help is there when I need it. The shop downstairs is very handy."
Made by a resident in 2017

"I like living here a lot. I like the food; I get a choice from a booklet and pick them myself."
Made by a resident in 2017

"Manager: Ken likes the food at Fountain Court. He likes the activities. Ken says the staff are nice and are there when you need them. Ken says Fountai..." Show more
"Manager: Ken likes the food at Fountain Court. He likes the activities. Ken says the staff are nice and are there when you need them. Ken says Fountain Court is a nice place to live." Show less

Made by a resident in 2017

"Staff are kind. Staff help with day to day activities."
Made by a resident in 2017

"Because it is friendly. People are kind. Can get out whenever I please, staff willing to help me."
Made by a resident in 2017

"Manager: Margaret says she likes living here; the staff are nice. Margaret likes her flat and likes to go out with staff to the shops."
Made by a resident in 2017

"What you want is available. The carers are very caring, they do everything you need. You press a buzzer and they come quick. I like the activities."
Made by a resident in 2017

"There is nothing I don't like. I like everything."
Made by a resident in 2017

"Staff are A (i) can take joke. Nice area near park, near metro centre and Gateshead. Everybody friendly."
Made by a resident in 2017

"I get a lot of help. You get your flat kept clean. I like the staff, I like my flat. I like the activities."
Made by a resident in 2017

"Because it's nice and friendly & you are made very welcome from all the staff. Care is excellent and grounds and court itself are spotless"
Made by a resident in 2017

"I like having my own independence and freedom. I like my flat; it has a good view. Staff are good."
Made by a resident in 2017

"Top of the pops. I like having my own flat. Carers always happy to help in my care."
Made by a resident in 2017

"Feel very safe & secure. Since we got a new manager we are all involved a lot more. She and her team of carers are wonderful and go beyond their job t..." Show more
"Feel very safe & secure. Since we got a new manager we are all involved a lot more. She and her team of carers are wonderful and go beyond their job to keep us all happy. Extra good/" Show less

Made by a resident in 2017

"The place is beautiful. I have a lovely flat and I am happy with my service. The staff respect me; the restaurant food is lovely and they put activiti..." Show more
"The place is beautiful. I have a lovely flat and I am happy with my service. The staff respect me; the restaurant food is lovely and they put activities on. I am happy to live here." Show less

Made by a resident in 2017

"Billy says it's champion. Billy says everything is here for him. He just had to press his alarm and we are there."
Made by a resident in 2017

"Everyone is friendly. It's a nice comfortable place. All the staff are nice. It's a nice flat with a nice view."
Made by a resident in 2017

"I like to live at Fountain Court, as when I lived in my own house. I was lonely, depressed, unhappy. Now that I live at Fountain Court I am very happy..." Show more
"I like to live at Fountain Court, as when I lived in my own house. I was lonely, depressed, unhappy. Now that I live at Fountain Court I am very happy and settled with no worries at all." Show less

Made by a resident in 2017

"Your help, can be independent or have company."
Made by a resident in 2017

"I like living here beacuse I get well looked after by staff and management. The flats are lovely, homely and warm. The facility is always clean and ti..." Show more
"I like living here beacuse I get well looked after by staff and management. The flats are lovely, homely and warm. The facility is always clean and tidy. Got a nice shop and restaurant, and I can come and go as I please." Show less

Made by a resident in 2017
Managed by
Housing 21
Supporting independence and choice for older people through affordable housing and care

Housing 21 is a leading not for profit provider of Retirement Living and Extra Care for older people of modest means.

National Housing for Older People Awards
North East region silver award winner
in the EAC Housing for Older People Awards 2019.
Category: Housing-with-care 41-55 units.
Sponsor: CHS.
National commended award winner
in the EAC Housing for Older People Awards 2017.
Category: Housing-with-care 42-58 units.
Sponsor: .
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