Oakwood Lodge

Extra care housing
Chaucer Avenue, Willenhall, West Midlands, WV12 5JN
Chaucer Avenue, Willenhall, West Midlands, WV12 5JN

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Manager's Description

"Oakwood Lodge is a Retirement Living PLUS scheme located in the New Invention area of Willenhall in a quiet residential area. It has three floors, all of which are accessible by a lift. Car parking on..." Show more "Oakwood Lodge is a Retirement Living PLUS scheme located in the New Invention area of Willenhall in a quiet residential area. It has three floors, all of which are accessible by a lift. Car parking on site is available.

In all of our Retirement Living schemes we have a Retirement Living Manager on hand to manage the day-to-day running of the scheme and to offer advice, guidance and support with things such as money management or tenancy advice (hours will vary depending on location).

You will be able to live totally independently within your own home, but with the comfort of knowing that you can talk to a member of our team should you need to." Show less

Main Facts

Extra care housing
Tenure(s): Rent (social landlord)
Care provider: Advance Healthcare
48 flats. Built in 2003. Sizes 1 bedroom, 2 bedroom. Includes mobility and wheelchair standard properties.
Retirement Living Plus scheme with on-site care staff (24 hours / 7 days), Non-resident management staff (24 hours, 7 days)
Lift, Stair lift(s), Lounge, Dining room, Restaurant open to the public, Laundry, Guest facilities, Garden, Shop, Hairdressing salon, Library, Assisted bathing facility
Whole site accessible by wheelchair. Access to site easy. Distances: bus stop 100 yards; shop 200 yards; post office 200 yards; town centre 2 mile(s); GP 1 mile(s).
Regular Social activities include: There are daily activities (a minimum of 2 per day), as well as trips and outings, organised by Scheme staff. Meal(s) available (Meals can be purchased from restaurant 7 days a week). New residents accepted from 55 years of age. Both cats & dogs generally accepted, but not to be replaced (dependant on ability to care for animal).
Housing Authority: Walsall
Social Care Authority: Walsall

Info updated: 20/09/2013
If you are the manager of Oakwood Lodge and want to update your information, please click here.

Availability

Many council and housing association lettings in this area are made through a 'Choice Based Lettings' system called choose & move. See how to register and then bid for properties at: https://chooseandmove.whg.uk.com/p/home

Residents' views

A number of residents have used EAC's resident consultation card game to give their views on aspects of where they live. They gave top marks to this scheme for:
Activities and outings
Care services
Community spirit
Convenience of the location
Lifestyle
Link with community at large
Meals
Overall ratings
Practicality of the individual apartments
Privacy
Quality of design
Quality of the building and facilities
Quality of the facilities
Quality of the garden
Quality of the individual apartments
Safety and security
Space standards of individual apartments
Staff role and interaction

Comments made in nominations for the EAC National Housing for Older People Awards

"Oakwood Lodge is friendly, and homely, staff have time for everyone, you are always listened to and treated with respect. Oakwood has high standards, ..." Show more
"Oakwood Lodge is friendly, and homely, staff have time for everyone, you are always listened to and treated with respect. Oakwood has high standards, and is very professional at all times." Show less

Made by a staff member in 2017

"it has a lovely homely feel to it, my auntie is very happy living here its just a lovely place to live"
Made by a visitor in 2017

"staff are helpful and my gran thinks the staff are lovely"
Made by a visitor in 2017

"the place is lovely, my gran lives there and it's lovely. "
Made by a volunteer in 2017

"Staff are friendly and so helpful "
Made by a visitor in 2017

"the place is so warming and lovley. "
Made by a volunteer in 2017

"Staff work as part of a team and are so caring. "
Made by a staff member in 2017

"Oakwood Lodge is a lovely scheme, both customers and staff are a credit to Midland Heart. Staff are happy, positive and have great fun they are a long..." Show more
"Oakwood Lodge is a lovely scheme, both customers and staff are a credit to Midland Heart. Staff are happy, positive and have great fun they are a long standing team and staff turn over is very low, the laughter from customers and staff when you walk in is amazing." Show less

Made by a staff member in 2017
National Housing for Older People Awards
National silver award winner
in the EAC Housing for Older People Awards 2011.
Category: Housing-with-care 45-59 units.
Sponsor: McCarthy & Stone Retirement Lifestyles.
National gold award winner
in the EAC Housing for Older People Awards 2014.
Category: Housing-with-care 45-59 units.
Sponsor: Dept. for Communities and Local Government.
National gold award winner
in the EAC Housing for Older People Awards 2013.
Category: 45-59 units.
Sponsor: My Care My Home.
National gold award winner
in the EAC Housing for Older People Awards 2013.
Category: Best scheme, any size.
Sponsor: Housing LIN.
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