Terryspring Court

Extra care housing
West Avenue, Smallwood, Redditch, Worcestershire, B98 7DJ
West Avenue, Smallwood, Redditch, Worcestershire, B98 7DJ

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Manager's Description

"Terryspring Court is a Retirement Living PLUS scheme located in Redditch, just a short distance from the town centre. It has 4 floors, all of which are accessible by a lift, and car parking on site is..." Show more "Terryspring Court is a Retirement Living PLUS scheme located in Redditch, just a short distance from the town centre. It has 4 floors, all of which are accessible by a lift, and car parking on site is available.

In all of our Retirement Living schemes, we have a Retirement Living Manager on hand to manage the day-to-day running of the scheme and to be there to offer advice, guidance and support with things such as money management or tenancy advice (hours will vary depending on location).

You will be able to live totally independently within your own home, but with the comfort of knowing that you can talk to a member of our team should you need to." Show less

Main Facts

Extra care housing
Tenure(s): Rent (social landlord)
Care provider: Eclipse HomeCare
58 flats. Built in 2000. Sizes 1 bedroom.
Retirement Living Plus scheme with on-site care staff (24 hours / 7 days), Non-resident management staff (24 hours, 7 days) and Careline alarm service
Lift, Lounge, Dining room, Laundry, Guest facilities, Garden, Community centre, Hobby room, Activities room, Shop, Hairdressing salon, Jacuzzi, Bar/pub, Library, Assisted bathing facility
Whole site accessible by wheelchair. Distances: bus stop 0.2 mile(s); shop 0.2 mile(s); post office 0.3 mile(s); town centre 0.3 mile(s); GP 0.4 mile(s).
Regular Social activities include: entertainers, social club, group activities. Meal(s) available. New residents accepted from 65 years of age. Both cats & dogs generally accepted.
Housing Authority: Redditch
Social Care Authority: Worcestershire

Info updated: 30/08/2017
If you are the manager of Terryspring Court and want to update your information, please click here.

Availability

Many council and housing association lettings in this area are made through a 'Choice Based Lettings' system called Find me a home. See how to register and then bid for properties at: https://www.redditchbc.gov.uk/my-home/find-me-a-home.aspx

Residents' views

A number of residents have used EAC's resident consultation card game to give their views on aspects of where they live. They gave top marks to this scheme for:
Link with community at large
Meals
Quality of the garden
Staff role and interaction

Comments made in nominations for the EAC National Housing for Older People Awards

"Every time I visit my relative I'm impressed by how well the residents are treated and looked after by the staff; by the appearance and good maintenan..." Show more
"Every time I visit my relative I'm impressed by how well the residents are treated and looked after by the staff; by the appearance and good maintenance of the building and the facilities. It would serve well as a model of it's type!" Show less

Made by a visitor in 2019

"Fantastic loyal staff team.
Attention to detail in providing personal centred care.
Lovely environment for older adults to live with a variety of acti..." Show more
"Fantastic loyal staff team.
Attention to detail in providing personal centred care.
Lovely environment for older adults to live with a variety of activities." Show less

Made by a staff member in 2019

"I have worked there for nearly 15 years, and hope to spend many more years working there .The staff work well with other staff and respect residents,..." Show more
"I have worked there for nearly 15 years, and hope to spend many more years working there .The staff work well with other staff and respect residents,i enjoy going to work and look forward going into to work. good food,varied activities, hair salon,gym under one roof." Show less

Made by a staff member in 2017

"It is safe living here. The girls are very nice and helpful."
Made by a resident in 2017

"I have been living here for 12 months. Enjoy the company, feel safe; staff are friendly and helpful."
Made by a resident in 2017

"I have plenty of company and it is a very pleasant place to live. The staff are very kind."
Made by a resident in 2017

"I have been a resident here for approx. 4 years and in that time I have found the manager / staff & carers very pleasant & helpful. All in all a very ..." Show more
"I have been a resident here for approx. 4 years and in that time I have found the manager / staff & carers very pleasant & helpful. All in all a very good place to live." Show less

Made by a resident in 2017

"Comfort, support, and the helpful staff are amazing."
Made by a resident in 2017

"Friendly people & staff; all needs catered for."
Made by a resident in 2017

"I like living here so I can remain independent. I can choose whether i stay in or go out, mix with other residents."
Made by a resident in 2017

"It is a lovely place and the staff are wonderful."
Made by a resident in 2017

"I feel secure with help easily at hand. I find the care service second to none. I find staff vey helpful & polite, have respect for my age."
Made by a resident in 2017

"I like living here because it is secure and safe. The care staff are wonderful. It is near the town center for shopping. I don't have to travel."
Made by a resident in 2017

"Feeling of security, warm in winter, various activities, live shows."
Made by a resident in 2017

"The meals are excellent. The staff are very considerate towards the residents."
Made by a resident in 2017

"I chose to live here and the staff are very good."
Made by a resident in 2017

"I like living here, close to the town."
Made by a resident in 2017

"Mom likes living here because she is looked after very well. The staff are all very kind & helpful. They have lots of lovely entertainment. Food is go..." Show more
"Mom likes living here because she is looked after very well. The staff are all very kind & helpful. They have lots of lovely entertainment. Food is good, all prepared & served to a very high standard. Overall excellent place." Show less

Made by a visitor in 2017

"Like the people here, and staff. Like to live here, nice place."
Made by a resident in 2017

"Safety, help when needed."
Made by a resident in 2017

"It's a friendly, well run retirement scheme. There is always a wonderful atmosphere and the manager is amazing."
Made by a visitor in 2017

"I like the food and like the company. The staff are friendly."
Made by a resident in 2017

"I like living here. The staff are friendly. I like the food and enjoy having company."
Made by a resident in 2017

"The staff and residents are polite. There are a lot of things to do and enjoy. There is company and the atmosphere is good."
Made by a resident in 2017

"The staff are caring and considerate to all residents and it's a happy environment for all. The entertainment is very good but we need to get more res..." Show more
"The staff are caring and considerate to all residents and it's a happy environment for all. The entertainment is very good but we need to get more residents to attend when we have a cabaret evening and a show on. Very happy here." Show less

Made by a resident in 2017

"It feels safe here and feels comfortable. I like the staff and like living here."
Made by a resident in 2017

"I have in my own flat and can do what I like. People are lovely and I enjoy the food."
Made by a resident in 2017

"I was a patient at Primrose Day Centre and they told me about Terryspring. Because I am so well looked after here, I need not go anymore. I also use t..." Show more
"I was a patient at Primrose Day Centre and they told me about Terryspring. Because I am so well looked after here, I need not go anymore. I also use the gym twice a week. I am also now a volunteer for the activities in which I also take part." Show less

Made by a resident in 2017

"Everything is done for us. It's just like home from home. Food is great. Staff are brilliant. the flat is comfortable & well laid out. Safety is of fi..." Show more
"Everything is done for us. It's just like home from home. Food is great. Staff are brilliant. the flat is comfortable & well laid out. Safety is of first importance." Show less

Made by a resident in 2017

"I am well looked after."
Made by a resident in 2017

"Was visiting here when first it opened in 2001. My family live here in Redditch, and they thought I should move over. I have lived here for 10 years. ..." Show more
"Was visiting here when first it opened in 2001. My family live here in Redditch, and they thought I should move over. I have lived here for 10 years. Love it!" Show less

Made by a resident in 2017

"Secure living in the area. Good friendly staff. Democratic internally organised management."
Made by a resident in 2017

"I moved into Terryspring in 2005. I came and looked around and saw some of the faces I knew. From that day on it has been my home. I am happy and I lo..." Show more
"I moved into Terryspring in 2005. I came and looked around and saw some of the faces I knew. From that day on it has been my home. I am happy and I love it." Show less

Made by a resident in 2017

"It's an activity based Scheme where residents are encouraged to participate and remain active and independent. Staff are a great team to be with and a..." Show more
"It's an activity based Scheme where residents are encouraged to participate and remain active and independent. Staff are a great team to be with and along with the residents have a "family" feel to it all. " Show less

Made by a staff member in 2017

"I am now a single person and I can find all the enjoyment I need living at Terrspring. All the carers are fabulous. Brilliant 1st class chef!"
Made by a resident in 2017

"I love the carers that help me and the food in the restaurant. I also like the other residents. I love everything about the place."
Made by a resident in 2017

"Nice place to live. Friendly people. I enjoy the choice of food and like the company of others."
Made by a resident in 2017

"I enjoy working here. All members of staff are nice and we work as a team. Residents all seem to be happy here."
Made by a staff member in 2017

"Friendly residents and staff. Excellent food and excellent volunteers."
Made by a staff member in 2017

"I am very happy living at Terryspring. I am contented and the staff are very friendly. Very good food."
Made by a resident in 2017

"I enjoy the company and am well looked after. The people are friendly and I like the food offered."
Made by a resident in 2017

"Everyone is friendly. Staff are friendly and helpful. Accommodation is very good. I enjoy activities and the food is of good quality."
Made by a resident in 2017

"I feel very safe and comfortable. All the staff are pleasant, very helpful and on hand if need be. Excellent food."
Made by a resident in 2017

"I love the food, the carers. I can not find faults. I have regular family visits. I cannot fault Terryspring."
Made by a resident in 2017

"Very friendly place. I like the food. Nice staff. Happy living here."
Made by a resident in 2017

"Nicest place in Redditch, happy to live here. Staff treat us with respect. Nice food. Nice activities. Fantastic day out in Weston!"
Made by a resident in 2017

"Everyone is so kind and helpful. You just can't fault the staff. Full marks!"
Made by a resident in 2017

"Happy here. Friendly staff. Good food."
Made by a resident in 2017

"Very nice, beautiful. I like the company. Everything is good. Isaulth is very good."
Made by a resident in 2017

"Provides good accommodation, nice and warm, good atmosphere, comfortable with plenty of rooms."
Made by a resident in 2017

"Staff and residents are all nice and friendly. The food is nice, good portions. I like living here, nice surroundings, easy access to the shopping cen..." Show more
"Staff and residents are all nice and friendly. The food is nice, good portions. I like living here, nice surroundings, easy access to the shopping centre. I feel safe living here." Show less

Made by a resident in 2017

"Well looked after. Friendly staff."
Made by a resident in 2017

"Excellent carers. Very good food. Excellent flat - it has got everything I need."
Made by a resident in 2017

"The restaurant is handy when we feel like having a break. People are friendly. We like the flats here, which are just right for us so we can keep our ..." Show more
"The restaurant is handy when we feel like having a break. People are friendly. We like the flats here, which are just right for us so we can keep our independence." Show less

Made by a resident in 2017

"Pleasure to work there. Very well run . Staff are all well trained. Very clean and well maintained. Very welcoming for visitors "
Made by a staff member in 2017

"It is a very happy place and it is a homely place."
Made by a staff member in 2017

"home from home"
Made by a staff member in 2017

"It's well maintained, beautifully decorated, well managed,all staff are well trained, residents all seem happy and contented."
Made by a staff member in 2017

"I manager the scheme so may be a bit biased, but I know we have made differences in peoples' lives who have come to live here by the services we offer..." Show more
"I manager the scheme so may be a bit biased, but I know we have made differences in peoples' lives who have come to live here by the services we offer. Caring staff and a warm environment that you feel when you step into the scheme." Show less

Made by a staff member in 2017
National Housing for Older People Awards
West Midlands region silver award winner
in the EAC Housing for Older People Awards 2019.
Category: Housing-with-care 56 units and over.
Sponsor: Housing LIN.
National silver award winner
in the EAC Housing for Older People Awards 2017.
Category: Housing-with-care 42-58 units.
Sponsor: Keepmoat Regen.
Entertainers

These acts have recently performed here:
Street view
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Entertainers

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