Magdalen House

Retirement housing
Magdalen Close, Stony Stratford, Milton Keynes, Buckinghamshire, MK11 1PN
Magdalen Close, Stony Stratford, Milton Keynes, Buckinghamshire, MK11 1PN

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Info
Aims
Buildings
Services
Residents
Management / Costs
Managed by
Milton Keynes Council
Sheltered Housing and Housing-with-Care across Milton Keynes

Our sheltered housing is designed primarily for people aged 60 years and over. It provides a safe, secure and supportive environment for people wishing to live independently in their own homes. Our sheltered housing with care schemes can provides a personal care and support service to tenants.

Manager's Description

"Milton Keynes Council sheltered housing service is accredited to CSH Service Excellence Standards 2019 – rated excellent (3 stars). We participate in the EAC consultation service and are pleased to ..." Show more "Milton Keynes Council sheltered housing service is accredited to CSH Service Excellence Standards 2019 – rated excellent (3 stars). We participate in the EAC consultation service and are pleased to have won awards at the National Housing for Older people awards in 2014, 2015 and 2019.

All our properties are connected to the Care and Response Service with a 24 hr response to emergencies.

If you are interested in being considered for Sheltered Housing, please contact the Housing Access team on 01908 252937 and select option 2”" Show less

Main Facts

Retirement housing
Tenure(s): Rent (social landlord)
31 flats. Built in 1980. Sizes 1 bedroom. Includes wheelchair standard properties.
Visiting management staff (Care and Response), Non-resident management staff and Careline alarm service
Lift, Stair lift(s), Lounge, Laundry, Guest facilities, Garden, Hobby room, Assisted bathing facility, kitchen, and shower room
Access to site easy, but less so for less mobile people. Distances: bus stop 400 yards; shop 300 yards; post office 300 yards; town centre 300 yards; GP 400 yards; social centre 300 yards.
Weekly Social activities include: Bingo, Boccia, monthly quiz, Hoy, games afternoons, origami, lunch trips, seated exercise, and other social events, organised by tenants. New residents accepted from 55 years of age. Cats only generally accepted, but not to be replaced (If property is suitable).
Housing Authority: Milton Keynes
Social Care Authority: Milton Keynes

Ethos / Lifestyle

Community interaction
  • The scheme is located within an existing active community
  • The scheme is within easy reach of an existing active community
  • The scheme relies on itself for community /neighbourhood interaction
Cultural
  • We facilitate spiritual and religious observance
  • Staff can speak languages other than English
Social Activities
  • There are regular social activities
    Including: Bingo, Boccia, monthly quiz, Hoy, games afternoons, origami, lunch trips, seated exercise, and other social events
  • Entertainment
  • Outings
  • Regular activities programme
    • Daily activities
    • Weekly activities
    • Monthly activities
  • Facilities for residents to garden or assist with gardening
  • Own minibus
  • Other transport for residents
Pets
New residents are allowed to bring pets:
  • a cat
  • a dog
  • If yes, pets can be replaced
    If property is suitable
Statement of purpose
(the ethos and purpose of the scheme as described to a potential resident)
Sheltered Housing is primarily for people over the age of 60. It provides a safe secure and supportive environment for people wishing to live independently in their own homes. Sheltered Housing Officers provide an effective support service to all tenants, monitoring overall wellbeing and visiting daily. The schemes are promoted as a community resource for all older people.
Assessment of outcomes
(to help assess the quality of service and the well-being of residents)
The Sheltered Housing service is accredited to the Centre for Housing Support Service Excellence Standards Level 3 - rated as Excellent. EAC tenant consultations take place annually and National Awards were won in 2014, 2015 and 2019

Buildings

The buildings and the environment
Year built: 1980
Number of stories: 2
  • Lift(s). Number of Lifts: 1
  • Stair lift(s)
  • The location is generally regarded as:
    • Desirable
    • Average
    • Not so desirable
Distances to external facilities:
Bus stop 400 yards
Local shop 300 yards
Post office 300 yards
GP surgery 400 yards
Social/day centre 300 yards
Town/shop centre 300 yards

Individual properties
31 properties
Property details:
1-bedroom apartments: 31
Including:
wheelchair properties: 2
Other details:
  • If there are studios/bedsits
    • They have a kitchen
    • They have a wc
    • They have a bathroom
  • Some properties have a private balcony
  • Some properties have a private garden or patio
  • Properties are served by a communal satellite tv aerial
  • Properties are wired for cable tv
  • Dementia unit
  • Intermediate care suite or similar
  • Respite care accommodation
Communal facilities Indoors
  • Lounge
  • Restaurant (open to public)
  • Dining room (residents only)
  • Community/day centre
  • Laundry
  • Guest suite
  • Conservatory
  • Activities room(s)
  • Hobby room(s)
  • More than one lounge
  • TV lounge
  • Café
  • Bar/pub
  • Fitness gym
  • Arts and craft centre
  • Storage for wheelchairs/electric scooters
  • Library
  • Shop
  • Treatment room
  • Computer/IT room
  • Payphone
  • WC's
  • Hairdressing salon
  • Jacuzzi
  • Pool
  • Assisted bathroom(s)
  • Other communal facilities
Communal facilities Outdoors
  • Garden
  • Total number of parking spaces: 9
Technology and design
  • Communal facilities are designed for sensory impairment
  • Wired for telecare
  • Telecare installed
  • Smart Home
  • CCTV
  • Others
  • Facility security features: Door entry system, external lights, 24/7 community alarm service
  • Security features for individual properties: window restrictors, door entry system
Accessibility
  • All communal spaces are accessible by wheelchair users
  • Most residents find getting to the site:
    • easy
    • manageable
    • difficult
  • Less mobile people find getting to the site:
    • easy
    • manageable
    • difficult

Services

Support services
  • Community alarm service
  • Provided by: Milton Keynes Council
  • Alarm to call on-site staff
  • Housing support service (SP tasks)
  • Domestic assistance
  • Light domestic cleaning
  • Shopping
  • Housework
  • Personal laundry service
  • Hairdressing on site
  • Chiropody
  • Physiotherapy
  • Sensors (detectors) and monitors
  • Personal sensors
  • Property-based sensors
Meals
  • Meals are available on a regular basis
  • A daily meal is available
  • Breakfast always available in restaurant/dining room
  • Lunch always available in restaurant/dining room
  • Dinner always available in restaurant/dining room
  • Breakfast can be delivered to individual homes
  • Lunch can be delivered to individual homes
  • Dinner can be delivered to individual homes
  • Restaurant is open to outsiders
  • There is generally a choice of menu
  • Residents are consulted on menus
  • All meals are prepared on the scheme
  • Vegetarians are specifically catered for
  • Special diets can usually be provided for
  • We can meet cultural dietary preferences
Care services
  • Personal care services
  • Dementia care
  • Care for people with learning disabilities
  • Nursing care
  • Intermediate care
  • Respite care
  • Mental frailty
  • Physical disabilities
  • Behavioural problems
  • Terminal illness
  • Our scheme is best suited to care for:
  • People who need minimal help
  • People who need moderate help
  • People who need a high level of help

Eligibility / Admission

User profile
  • 55 is the lower age limits for new residents
  • We cater for people with no/low level care needs
  • We are aiming at a mixed care levels population
  • Admission criteria are similar to residential care
  • Residents will not need to move except to hospital
  • The scheme is intended or specially suited to a specific religious, ethnic, profession or other group
  • The scheme is restricted to a specific group
Applicants must:
  • Be self-funders
  • Be on state benefits
  • Have local connections
  • Have a housing needs assessment
  • Have a community care assessment
  • Have a risk assessment
  • Have a health assessment
  • Have minimum housing support need
  • Have minimum personal care need
  • Have less than a maximum personal care need
For couples, both partners must:
  • Have minimum housing support need
  • Have minimum personal care need
We accept people with:
  • Visual impairment
  • Deafness
  • Urinary incontinence
  • Faecal incontinence
We would normally accept people with:
  • Memory problems - moderate
  • Memory problems - severe
  • Challenging behaviour - disruptive
  • Challenging behaviour - physically violent
  • Mobility problems - frame
  • Mobility problems - wheelchair
  • Mobility problems - bedfast
  • Wandering problems - inside home
  • Wandering problems - outside home

Management / costs

Management
  • Compared to our other schemes, this one is:
    • Popular
    • Average
    • Not so popular
    • Slow to let/sell
  • There is a tenants/residents association
  • Residents are involved in running the scheme through: social committee
Housing staff
  • Resident scheme manager
  • Non-resident manager
  • Housing staff on duty:
    • part time
    • normal hours
    • 24 hours
    • 7 days
Care staff
  • Site-based care staff
  • On-site care staff 24/7
Staff facilities
  • Manager's office
  • Care staff office
  • Staff overnight room with en-suite
  • Staff rest room with kitchenette
  • Staff locker and changing room
  • Main catering kitchen
Costs
Average new let rents excluding all charges:
1 bedroom £100.00 per week
Rents updated: 09/10/2019
Prices updated: 09/10/2019

Info updated: 09/10/2019
If you are the manager of Magdalen House and want to update your information, please click here.

Availability

Check with Milton Keynes Council - none notified to EAC - Advertise vacancies / sales.

Residents' views

A number of residents have used EAC's resident consultation card game to give their views on aspects of where they live. They gave top marks to this scheme for:
Activities and outings
Community spirit
Lifestyle
Link with community at large
Practicality of the individual apartments
Quality of the garden
Safety and security
Staff role and interaction

Comments made in nominations for the EAC National Housing for Older People Awards

"My mother moved here just over 12 months ago. Maggie and all the residents made her feel very welcome and after a recent fall and stay in hospital she..." Show more
"My mother moved here just over 12 months ago. Maggie and all the residents made her feel very welcome and after a recent fall and stay in hospital she couldn't wait to get back.Lots of activities and social events organised" Show less

Made by a visitor in 2019

"There is a lovely warm atmosphere when you enter the scheme. The tenants are very positive and are very happy. It is an ideal location, very quiet but..." Show more
"There is a lovely warm atmosphere when you enter the scheme. The tenants are very positive and are very happy. It is an ideal location, very quiet but only 5 minutes walk from the charming historic town of Stony Stratford." Show less

Made by a visitor in 2019

"Homely, friendly and a wonderful warden. "
Made by a visitor in 2019

"well organised, clean and tidy, friendly management"
Made by a visitor in 2019

"Well run and organised group of flats - which are warm modern and comfortable Warden Maggie is a superstar "
Made by a visitor in 2019

"Fantastic location, wonderful bunch of residents, great atmosphere.
Superb warden/housing officer, nothing is to much trouble for her.
She is always b..." Show more
"Fantastic location, wonderful bunch of residents, great atmosphere.
Superb warden/housing officer, nothing is to much trouble for her.
She is always bright and cheerful. We thank our lucky stars every day that we live here. " Show less

Made by a resident in 2019

"I like the security and the freedom to look after myself, and the red-chord if needed."
Made by a resident in 2019

"Magdalen House is close to a lovely town which has easy access for the tenants and myself. Tenants are warm and friendly and there is a caring communi..." Show more
"Magdalen House is close to a lovely town which has easy access for the tenants and myself. Tenants are warm and friendly and there is a caring community atmosphere here, they look out for one another and will help in any way they can. Accommodation is also very good." Show less

Made by a staff member in 2019

"Safety. It's friendly. We have a brill warden, so don't take her away. We do bingo, go out, meals every month, parties... "
Made by a resident in 2017

"Nice flat, comfortable, big enough for me. Quiet and peaceful especially at night. Good social activities and enjoy chatting with friends in communal ..." Show more
"Nice flat, comfortable, big enough for me. Quiet and peaceful especially at night. Good social activities and enjoy chatting with friends in communal lounge. Feel safe with alarm and warden on site." Show less

Made by a resident in 2017

"Handy for local shops, P.O., Dr's surgery, chemist, library. Good company in residents lounge. Things to take part in if you wish. Trips out for lunch..." Show more
"Handy for local shops, P.O., Dr's surgery, chemist, library. Good company in residents lounge. Things to take part in if you wish. Trips out for lunch during the year. A good happy helpful sheltered housing officer is important." Show less

Made by a resident in 2017

"Very homely, near shops. Go on trips out for meals."
Made by a resident in 2017

"Living in a good environment. Close to shops. Help at hand if needed. Social live & company."
Made by a resident in 2017

"A lovely friendly welcoming place. Maggie the warden takes great care of her residents and goes beyond her normal duties of care, making sure all resi..." Show more
"A lovely friendly welcoming place. Maggie the warden takes great care of her residents and goes beyond her normal duties of care, making sure all residents are able to take part in activities within the house. She arranges BBQ and many other things for the residents to enjoy" Show less

Made by a visitor in 2017

"We are warm and safe. Have a wonderful, helpful, caring warden - Maggie Brett. Could not wish for a better home. No worries. I have lived here for ove..." Show more
"We are warm and safe. Have a wonderful, helpful, caring warden - Maggie Brett. Could not wish for a better home. No worries. I have lived here for over 23 years." Show less

Made by a resident in 2017

"Excellent facilities, great community spirit and super warden. Magdalen House provides independence with the security of a friendly and helpful warden..." Show more
"Excellent facilities, great community spirit and super warden. Magdalen House provides independence with the security of a friendly and helpful warden, Maggie, and great neighbours. " Show less

Made by a resident in 2017

"Warden Maggie is so helpful. It feels secure. It is lovely and warm. There are lots of things to do and meetings to attend. People are very friendly. ..." Show more
"Warden Maggie is so helpful. It feels secure. It is lovely and warm. There are lots of things to do and meetings to attend. People are very friendly. My flat is very comfortable." Show less

Made by a resident in 2017

"The warden Maggie Brett is so caring, kind and welcoming. She goes beyond the call of duty to arrange occasions and to ensure the residents are safe a..." Show more
"The warden Maggie Brett is so caring, kind and welcoming. She goes beyond the call of duty to arrange occasions and to ensure the residents are safe and happy. Her support to the family enabled my dad to remain at home through his unexpected short month of terminal cancer last year! Thankyou." Show less

Made by a visitor in 2017

"A Sanctuary for a wonderful group of our elderly folk. They are able to live in perfect safety and comfort under the ever watchful eye of a wonderfull..." Show more
"A Sanctuary for a wonderful group of our elderly folk. They are able to live in perfect safety and comfort under the ever watchful eye of a wonderfully dedicated warden, Maggie Bret, who goes over and above her duties to help and comfort her residents." Show less

Made by a visitor in 2017

"My mother lives there and is so happy there. Maggie is a great warden. "
Made by a visitor in 2017

"I think it's great. It suits all my needs and Maggie the warden is fantastic. "
Made by a resident in 2017

"Very well run by Maggie Brett who will do her best to help everyone.Very friendly and organised trips and activities in the lounge are great for the r..." Show more
"Very well run by Maggie Brett who will do her best to help everyone.Very friendly and organised trips and activities in the lounge are great for the residents to enjoy." Show less

Made by a visitor in 2017

"Spotless cheerful well equipped and the warden is superb. I moved here in June and it has been the best decision I've made !! And I'm 91!!! So happy t..." Show more
"Spotless cheerful well equipped and the warden is superb. I moved here in June and it has been the best decision I've made !! And I'm 91!!! So happy to be here." Show less

Made by a resident in 2017

"I look forward to the daily visit from the warden."
Made by a resident in 2017

"Magdalen House gives me the security I need, with pleasant surroundings and convenient for shopping with a very nice SHO who visits every week day. Si..." Show more
"Magdalen House gives me the security I need, with pleasant surroundings and convenient for shopping with a very nice SHO who visits every week day. Since moving here in 2012, it has been the best move I have ever made. I LOVE IT." Show less

Made by a resident in 2017

"There's warmth, safety, frienship and fun, and a wonderful caring "Warden" (Sheltered Housing Officer)."
Made by a resident in 2017

"Comfortable spacious flats. Scheme in a very good location close to many amenities. Good social life if wanted for tenants and people from outside com..." Show more
"Comfortable spacious flats. Scheme in a very good location close to many amenities. Good social life if wanted for tenants and people from outside come and join in. Tenants very sociable and look after one another. Very welcoming place to work." Show less

Made by a staff member in 2017
Managed by
Milton Keynes Council
Sheltered Housing and Housing-with-Care across Milton Keynes

Our sheltered housing is designed primarily for people aged 60 years and over. It provides a safe, secure and supportive environment for people wishing to live independently in their own homes. Our sheltered housing with care schemes can provides a personal care and support service to tenants.

National Housing for Older People Awards
South East region silver award winner
in the EAC Housing for Older People Awards 2019.
Category: Retirement housing 31-36 units.
Sponsor: Retirement Homesearch.
National commended award winner
in the EAC Housing for Older People Awards 2014.
Category: Retirement housing 24-29 units.
Sponsor: FirstPort.
Memberships
ERoSH: The organisation that manages this scheme is a member of ERoSH, the national consortium for sheltered and retirement housing.
Street view
Map view