Bircherley Court

Extra care housing
Railway Street, Hertford, Hertfordshire, SG14 1RL
Railway Street, Hertford, Hertfordshire, SG14 1RL

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Manager's Description

"Bircherley Court is a former sheltered housing scheme constructed in the early 1970's and located in Hertford town centre close to local shops and facilities. Kyle Smart Associates Limited were involv..." Show more "Bircherley Court is a former sheltered housing scheme constructed in the early 1970's and located in Hertford town centre close to local shops and facilities. Kyle Smart Associates Limited were involved with the scheme from the outset and worked closely with Netywork Housing Group, their staff, as well as the existing residents and their advocates to redesign the existing flats to wheelchair accessibility standards, while also introducing new flats and communal facilities for use by both residents and the wider community. The redevelopment was undertaken in two construction phases, to allow at least half the existing residents to remain in their homes during the works.

The scheme consisted of the renovation of 58 existing flats, and the construction of 12 new flats along with new communal facilities, such as winter gardens, internet suites, activity rooms, bathing suites, a health and beauty suite, a meeting room, as well as a two storey communal lounge and rooftop garden. The exterior of the building has been transformed using insulated cladding systems and a new low carbon communal heating system has dramatically reduced the buildings energy consumption. The care support is provided using the Flexicare model that sets and monitors the level of care on the individuals needs." Show less

Main Facts

Extra care housing
Tenure(s): Rent (social landlord) and Leasehold
70 flats. Built in 1974 and renovated in 2011. Sizes 1 bedroom, 2 bedroom.
Flexicare scheme with on-site care staff (24 hours / 7 days), Resident management staff and Careline alarm service
Lift, Lounge, Laundry, Guest facilities, Garden, Hobby room, Hairdressing salon, Assisted bathing facility, Internet resource room, roof top garden, large communal atrium
Access to site easy. Distances: bus stop 10 yards; shop 25 yards; post office 440 yards; town centre 25 yards; GP 0.5 mile(s); social centre 0.5 mile(s).
Frequent Social activities include: bingo, whist, lunch club, Evergreen club, organised by residents social club, WRVS, Evergreens.
Housing Authority: East Hertfordshire
Social Care Authority: Hertfordshire
Architects: calfordseaden

Info updated: 19/08/2023
If you are the manager of Bircherley Court and want to update your information, please click here.

Availability

Check with Network Homes - none notified to EAC - Advertise vacancies / sales.

Comments made in nominations for the EAC National Housing for Older People Awards

"LOVELY PLACE FOR TENANTS TO LIVE"
Made by a visitor in 2019

"calm relaxed atmosphere always pleasant and welcoming. manager is second to none "
Made by a visitor in 2019

"brilliant scheme in the centre of town. loads of support and my grandma lives there. she loves it."
Made by a in 2019

"The scheme is beautiful, it is more like a hotel with great facilities. The residents are all very happy and there is plenty of activities arranged f..." Show more
"The scheme is beautiful, it is more like a hotel with great facilities. The residents are all very happy and there is plenty of activities arranged form them to participate. The extra care provided allows them to stay home where they are comfortable. It is truly inspiring. " Show less

Made by a staff member in 2019

"it has a lovely atmosphere. Residents seem happy and there are lots of activities."
Made by a visitor in 2019

"Bircherley Court is 55+ Flexi care scheme in a great location providing excellent facilities for the residents. It is always a pleasure to visit. "
Made by a staff member in 2019

"Bircherley Court is a modern inviting accommodation with fantastic facilities, including a hairdresser for the residents. the staff are warm, welcomi..." Show more
"Bircherley Court is a modern inviting accommodation with fantastic facilities, including a hairdresser for the residents. the staff are warm, welcoming and supportive of the residents. the site offers a gated community feeling with well manicured lawns. it is in a convenient central location " Show less

Made by a in 2019

"The Manager and Caring Staff are always polite and go out of their way to be helpful."
Made by a visitor in 2019

"The staff and management are warm, caring and helpful. Nothing has ever been too much trouble."
Made by a visitor in 2019

"It is very person centred and promotes independent living. The communal facilities are excellent and there are lots of regular activities to facilita..." Show more
"It is very person centred and promotes independent living. The communal facilities are excellent and there are lots of regular activities to facilitate tenants with new skills and stop social isolation" Show less

Made by a staff member in 2019

"It always has such a welcoming environment"
Made by a staff member in 2019

"Annie is a brilliant manager who works so hard to manage building maintenance and the needs of all her residents. Always lots of events going on for t..." Show more
"Annie is a brilliant manager who works so hard to manage building maintenance and the needs of all her residents. Always lots of events going on for the residents" Show less

Made by a staff member in 2019

"Beautiful setting and gardens, fantastic facilities for residents including hair salon, social activities and guest room."
Made by a visitor in 2019

"I have been to Bircherley Court a number of time and found that it is a lovely place, with facilities to suit both the residents and visitors. Bircher..." Show more
"I have been to Bircherley Court a number of time and found that it is a lovely place, with facilities to suit both the residents and visitors. Bircherley Court has a lovely atmosphere and the staff make you feel very welcome. " Show less

Made by a visitor in 2019

"Bircherley Court has fantastic facilities offering its residents a unique experience that not many other schemes provide. There is a wide communal sp..." Show more
"Bircherley Court has fantastic facilities offering its residents a unique experience that not many other schemes provide. There is a wide communal space for the residents to socialise together and make wonderful memories. " Show less

Made by a visitor in 2019

"Very spacious, clean, lovely roof top garden and communal balcony's, hair dressers, on site staff.
The residents get together and have coffee and bac..." Show more
"Very spacious, clean, lovely roof top garden and communal balcony's, hair dressers, on site staff.
The residents get together and have coffee and bacon rolls in the morning. " Show less

Made by a staff member in 2019

"I have got everything. Crossed we win! It's a wonderful place to live. I feel well looked after."
Made by a resident in 2017

"It is a great place to live. Very close to all local attritions. ie. shops etc. There is always something happening there and has a great feel to it..." Show more
"It is a great place to live. Very close to all local attritions. ie. shops etc. There is always something happening there and has a great feel to it. I think the residents live a better social life that I do.." Show less

Made by a staff member in 2017

"The residents are always happy and there is always something for them to engage in whether it be bingo or keep fit there is always a happy environment"
Made by a visitor in 2017

"Happy."
Made by a resident in 2017

"It's a wonderful place, lovely carers and good management."
Made by a resident in 2017

"Happy to be here."
Made by a resident in 2017

"I like it."
Made by a resident in 2017

"Lovely place to live."
Made by a resident in 2017

"Ground floor flat is brilliant."
Made by a resident in 2017

"Mum is happy living here."
Made by a visitor in 2017

"I love it."
Made by a resident in 2017

"Very happy to live here."
Made by a resident in 2017

"Very happy, I love it, lovely flat."
Made by a resident in 2017

"Thrilled to bits living here. You can't praise it enough."
Made by a resident in 2017

"The building is in an ideal location near shops and the bus station, I'ts so lovely & bright, clean, spacious & well equipped with lovely supportive s..." Show more
"The building is in an ideal location near shops and the bus station, I'ts so lovely & bright, clean, spacious & well equipped with lovely supportive staff." Show less

Made by a visitor in 2017

"the staff are always very welcoming and nothing is too much trouble. The residents seem happy and content and there are a lot of activities for them t..." Show more
"the staff are always very welcoming and nothing is too much trouble. The residents seem happy and content and there are a lot of activities for them to be involved with" Show less

Made by a visitor in 2017

"My grandma lives here and loves it! in the centre of the town she can still access everything she needs and is still so independent. "
Made by a staff member in 2017

"Lovely building and staff who care passionately about the wellbeing of their customers"
Made by a staff member in 2017

"Bircherley Court is very inviting, there are always things arranged to occupy the residents, The place is very clean and fresh, on first impression it..." Show more
"Bircherley Court is very inviting, there are always things arranged to occupy the residents, The place is very clean and fresh, on first impression it's more like a hotel" Show less

Made by a staff member in 2017

"The scheme manager Annie does a great job of looking after everyone's needs, there is always a nice atmosphere in the common areas and all the staff a..." Show more
"The scheme manager Annie does a great job of looking after everyone's needs, there is always a nice atmosphere in the common areas and all the staff are friendly." Show less

Made by a visitor in 2017

"Great facilities to suit all levels of mobility/ability. Friendly, great care staff and spotless. Close to amenities"
Made by a staff member in 2017

"The accommodation is lovely and the centre is vibrant and inviting with lots to do"
Made by a staff member in 2017
National Housing for Older People Awards
East of England region gold award winner
in the EAC Housing for Older People Awards 2019.
Category: Housing-with-care 56 units and over.
Sponsor: Housing LIN.
National silver award winner
in the EAC Housing for Older People Awards 2019.
Category: Housing-with-care 56 units and over.
Sponsor: Housing LIN.
National silver award winner
in the EAC Housing for Older People Awards 2017.
Category: Housing-with-care 59 units and over.
Sponsor: ARCO.
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