Moorside Court

Retirement housing
Ravensmoor Close, North Hykeham, Lincoln, Lincolnshire, LN6 9XA
Ravensmoor Close, North Hykeham, Lincoln, Lincolnshire, LN6 9XA

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Info
Aims
Buildings
Services
Residents
Management / Costs

Manager's Description

"Moorside Court is a small scheme of 24 open plan flats with bedbroom area, kitchen and separate bath/shower room. We cater for residents over the age of 55 who are able to live independently. Scheme M..." Show more "Moorside Court is a small scheme of 24 open plan flats with bedbroom area, kitchen and separate bath/shower room. We cater for residents over the age of 55 who are able to live independently. Scheme Managers are equipped to deal with residents queries such as : housing benefit, social services, police, gritting etc" Show less

Main Facts

Retirement housing
Tenure(s): Rent (social landlord)
25 flats. Built in 1984 and renovated in 2019. Sizes studio, 3 bedroom.
Non-resident management staff and Careline alarm service
Lounge, Laundry, Guest facilities, Garden, Hobby room, Hairdressing salon, Library, Assisted bathing facility, fully fitted communal kitchen
Whole site accessible by wheelchair. Access to site easy, but less so for less mobile people. Distances: bus stop 75 yards; shop 200 yards; town centre 3 mile(s); GP 1 mile(s).
Regular Social activities include: coffee mornings and arts & crafts, organised by residents. New residents accepted from 55 years of age.
Housing Authority: North Kesteven
Social Care Authority: Lincolnshire

Ethos / Lifestyle

Community interaction
  • The scheme is located within an existing active community
  • The scheme is within easy reach of an existing active community
  • The scheme relies on itself for community /neighbourhood interaction
Cultural
  • We facilitate spiritual and religious observance
  • Staff can speak languages other than English
Social Activities
  • There are regular social activities
    Including: coffee mornings and arts & crafts
  • Entertainment
  • Outings
  • Regular activities programme
    • Daily activities
    • Weekly activities
    • Monthly activities
  • Facilities for residents to garden or assist with gardening
  • Own minibus
  • Other transport for residents
Pets
New residents are allowed to bring pets:
  • a cat
  • a dog
  • If yes, pets can be replaced
Statement of purpose
(the ethos and purpose of the scheme as described to a potential resident)
Our sheltered housing schemes provide good quality accommodation and support for older people aged 55 and over. The level of accommodation and support provides that extra bit of help and support to remain living independently. This type of housing offers more than just accommodation – for many it provides safety, security, wellbeing in the knowledge that support is close at hand along with a community of like-minded people that can provide friendship and an active social calendar.
Assessment of outcomes
(to help assess the quality of service and the well-being of residents)
No outcomes

Buildings

The buildings and the environment
Year built: 1984
Year of major remodelling: 2019
Number of stories: 1
  • Lift(s)
  • Stair lift(s)
  • The location is generally regarded as:
    • Desirable
    • Average
    • Not so desirable
Distances to external facilities:
Bus stop 75 yards
Local shop 200 yards
GP surgery 1.0 mile
Town/shop centre 3.0 miles

Individual properties
25 properties
Property details:
studio/bedsits flats: 24
3-bedroom apartment: 1.
Including:
limited mobility properties: 24
Other details:
  • If there are studios/bedsits
    • They have a kitchen
    • They have a wc
    • They have a bathroom
  • Some properties have a private balcony
  • Some properties have a private garden or patio
  • Properties are served by a communal satellite tv aerial
  • Properties are wired for cable tv
  • Dementia unit
  • Intermediate care suite or similar
  • Respite care accommodation
Communal facilities Indoors
  • Lounge
  • Restaurant (open to public)
  • Dining room (residents only)
  • Community/day centre
  • Laundry
  • Guest suite
  • Conservatory
  • Activities room(s)
  • Hobby room(s)
  • More than one lounge
  • TV lounge
  • Café
  • Bar/pub
  • Fitness gym
  • Arts and craft centre
  • Storage for wheelchairs/electric scooters
  • Library
  • Shop
  • Treatment room
  • Computer/IT room
  • Payphone
  • WC's
  • Hairdressing salon
  • Jacuzzi
  • Pool
  • Assisted bathroom(s)
  • Other communal facilities
Communal facilities Outdoors
  • Garden
  • Total number of parking spaces: 10
Technology and design
  • Communal facilities are designed for sensory impairment
  • Wired for telecare
  • Telecare installed
  • Smart Home
  • CCTV
  • Others
  • Facility security features: CCTV, fire alarm, main security entrance, suited door locks
  • Security features for individual properties: 24/7 emergency alarm system
Accessibility
  • All communal spaces are accessible by wheelchair users
  • Most residents find getting to the site:
    • easy
    • manageable
    • difficult
  • Less mobile people find getting to the site:
    • easy
    • manageable
    • difficult

Services

Support services
  • Community alarm service
  • Provided by: Service 24
  • Alarm to call on-site staff
  • Housing support service (SP tasks)
  • Domestic assistance
  • Light domestic cleaning
  • Shopping
  • Housework
  • Personal laundry service
  • Hairdressing on site
  • Chiropody
  • Physiotherapy
  • Sensors (detectors) and monitors
  • Personal sensors
  • Property-based sensors
Meals
  • Meals are available on a regular basis
  • A daily meal is available
  • Breakfast always available in restaurant/dining room
  • Lunch always available in restaurant/dining room
  • Dinner always available in restaurant/dining room
  • Breakfast can be delivered to individual homes
  • Lunch can be delivered to individual homes
  • Dinner can be delivered to individual homes
  • Restaurant is open to outsiders
  • There is generally a choice of menu
  • Residents are consulted on menus
  • All meals are prepared on the scheme
  • Vegetarians are specifically catered for
  • Special diets can usually be provided for
  • We can meet cultural dietary preferences
Care services
  • Personal care services
  • Dementia care
  • Care for people with learning disabilities
  • Nursing care
  • Intermediate care
  • Respite care
  • Mental frailty
  • Physical disabilities
  • Behavioural problems
  • Terminal illness
  • Our scheme is best suited to care for:
  • People who need minimal help
  • People who need moderate help
  • People who need a high level of help

Eligibility / Admission

User profile
  • 55 is the lower age limits for new residents
  • We cater for people with no/low level care needs
  • We are aiming at a mixed care levels population
  • Admission criteria are similar to residential care
  • Residents will not need to move except to hospital
  • The scheme is intended or specially suited to a specific religious, ethnic, profession or other group
  • The scheme is restricted to a specific group
Applicants must:
  • Be self-funders
  • Be on state benefits
  • Have local connections
  • Have a housing needs assessment
  • Have a community care assessment
  • Have a risk assessment
  • Have a health assessment
  • Have minimum housing support need
  • Have minimum personal care need
  • Have less than a maximum personal care need
For couples, both partners must:
  • Have minimum housing support need
  • Have minimum personal care need
We accept people with:
  • Visual impairment
  • Deafness
  • Urinary incontinence
  • Faecal incontinence
We would normally accept people with:
  • Memory problems - moderate
  • Memory problems - severe
  • Challenging behaviour - disruptive
  • Challenging behaviour - physically violent
  • Mobility problems - frame
  • Mobility problems - wheelchair
  • Mobility problems - bedfast
  • Wandering problems - inside home
  • Wandering problems - outside home

Management / costs

Management
  • Compared to our other schemes, this one is:
    • Popular
    • Average
    • Not so popular
    • Slow to let/sell
  • There is a tenants/residents association
Housing staff
  • Resident scheme manager
  • Non-resident manager
  • Housing staff on duty:
    • part time
    • normal hours
    • 24 hours
    • 7 days
Care staff
  • Site-based care staff
  • On-site care staff 24/7
Staff facilities
  • Manager's office
  • Care staff office
  • Staff overnight room with en-suite
  • Staff rest room with kitchenette
  • Staff locker and changing room
  • Main catering kitchen
Costs
Average new let rents excluding all charges:
Studio £116.00 per week
Service and support charges are about: £40.55 per week

Info updated: 15/01/2020
If you are the manager of Moorside Court and want to update your information, please click here.

Availability

Many council and housing association lettings in this area are made through a 'Choice Based Lettings' system called Lincshomefinder. See how to register and then bid for properties at: http://www.lincshomefinder.co.uk/

Comments made in nominations for the EAC National Housing for Older People Awards

"The make over has really improved the look of the place and the residents love it. We have received nothing but good feedback from all who live or vi..." Show more
"The make over has really improved the look of the place and the residents love it. We have received nothing but good feedback from all who live or visit there. " Show less

Made by a staff member in 2017
Street view
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