Lisbon Place
Westlands, Newcastle-under-Lyme, Staffordshire, ST5 2TX
Westlands, Newcastle-under-Lyme, Staffordshire, ST5 2TX
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Supporting independence and choice for older people through affordable housing and care
Housing 21 is a leading not for profit provider of Retirement Living and Extra Care for older people of modest means.
Manager's Description
"This social court holds regular activities which appeal to all. These include coffee mornings, lunch clubs, exercise classes, bingo, arts classes, alternative therapies, outings, story telling, music ..." Show more "This social court holds regular activities which appeal to all. These include coffee mornings, lunch clubs, exercise classes, bingo, arts classes, alternative therapies, outings, story telling, music appreciation, whist, and scrabble.Our Court Manager Service is an important and integral part of Housing 21’s approach to supporting our residents. It is designed to offer support and security to the court and those residents on court who need it. The service is about promoting and encouraging individuals to maintain their independence in their own home.
Our Managers are also responsible for the day to day running of the court including looking after the Health & Safety, property management and resident engagement." Show less
Main Facts
Retirement housing
Tenure(s): Leasehold
30 flats. Built in 1987. Sizes 2 bedroom. Includes mobility and wheelchair standard properties.
Resident management staff (part time) and Careline alarm service
Stair lift(s), Lounge, Laundry, Garden, Conservatory
Access to site fairly easy. Distances: bus stop 30 yards; shop 30 yards; post office 1.2 mile(s); town centre 1.2 mile(s); GP 1.2 mile(s).
Regular Social activities include: Quiz, film, armchair exercise, bridge, bingo, fish & chip lunch, soup lunch, trips out, morning coffee, tea & hat, music appreciation, and church, organised by Residents and Manager. New residents accepted from 55 years of age.
Housing Authority: Newcastle-under-Lyme
Social Care Authority: Staffordshire
Info updated: 30/07/2013
If you are the manager of Lisbon Place and want to update your information, please click here.
If you are the manager of Lisbon Place and want to update your information, please click here.
Availability
Housing 21 welcomes enquiries for future vacancies in this Court.Residents' views
A number of residents have used EAC's resident consultation card game to give their views on aspects of where they live. They gave top marks to this scheme for: Activities and outings
Community spirit
Consultation
Convenience of the location
Lifestyle
Maintenance
Number / size of facilities
Overall ratings
Practicality of the individual apartments
Privacy
Quality of the building and facilities
Quality of the facilities
Quality of the garden
Quality of the individual apartments
Safety and security
Space standards of individual apartments
Staff role and interaction
Comments made in nominations for the EAC National Housing for Older People Awards
"It is THE plae to live. Amanda is a treasure. She keeps an eye on our well being. I am so happy to live here."
Made by a resident in 2019
Made by a resident in 2019
"The whole ethos and environment is absolutely wonderful. My hero is Amanda, our golden girl who goes over & above for the benefits of us all. Aka Wond..." Show more
"The whole ethos and environment is absolutely wonderful. My hero is Amanda, our golden girl who goes over & above for the benefits of us all. Aka Wonder Woman!" Show less
Made by a resident in 2019
"The whole ethos and environment is absolutely wonderful. My hero is Amanda, our golden girl who goes over & above for the benefits of us all. Aka Wonder Woman!" Show less
Made by a resident in 2019
"I have lived her for 6 years and never once have regretted the decision to come here. Everyone is so friendly. The care and support of our manager mak..." Show more
"I have lived her for 6 years and never once have regretted the decision to come here. Everyone is so friendly. The care and support of our manager makes this a very safe and enjoyable place to live." Show less
Made by a resident in 2019
"I have lived her for 6 years and never once have regretted the decision to come here. Everyone is so friendly. The care and support of our manager makes this a very safe and enjoyable place to live." Show less
Made by a resident in 2019
"lovely to live in such a friendly community. Local hero: Amanda"
Made by a resident in 2019
Made by a resident in 2019
"living here I have found another family. It is just amazing."
Made by a resident in 2019
Made by a resident in 2019
"see form - our scheme is amazing."
Made by a staff member in 2019
Made by a staff member in 2019
"I enjoy the friendliness of the other residents and there is always something going on. Amanda the manageress is my local hero."
Made by a resident in 2019
Made by a resident in 2019
"nice place, good company. The manager is very helpful and obliging and will go out of her way to sort out any problems."
Made by a resident in 2019
Made by a resident in 2019
"we have a top class manager and very friendly residents"
Made by a resident in 2019
Made by a resident in 2019
"a wonderful place. Brilliant warden"
Made by a resident in 2019
Made by a resident in 2019
"a feeling of security, the knowledge that help is available. Very good communal spirit. An excellent, helpful and considerate manager."
Made by a resident in 2019
Made by a resident in 2019
"this is an ideal pace. The facilities are very good. Certainly to be recommended"
Made by a resident in 2019
Made by a resident in 2019
"Good community spirit, safe & happy environment"
Made by a resident in 2019
Made by a resident in 2019
"Everyone has made me so welcome since I moved in 2.5 months ago. The Manager has been most helpful with any queries. I would recommend it to anyone...." Show more
"Everyone has made me so welcome since I moved in 2.5 months ago. The Manager has been most helpful with any queries. I would recommend it to anyone. The flat itself is a decent size. A range of activities available to suit all." Show less
Made by a resident in 2019
"Everyone has made me so welcome since I moved in 2.5 months ago. The Manager has been most helpful with any queries. I would recommend it to anyone. The flat itself is a decent size. A range of activities available to suit all." Show less
Made by a resident in 2019
"Great staff, great residents and excellent gardens. "
Made by a visitor in 2019
Made by a visitor in 2019
"Lisbon Place is a community friendly environment that is inclusive to all. Everyone is cared for beautifully and individually."
Made by a volunteer in 2019
Made by a volunteer in 2019
"Before moving to LP my mum lived in the same village for 83 years. With the help of Amanda and other residents she has a new family and activities whi..." Show more
"Before moving to LP my mum lived in the same village for 83 years. With the help of Amanda and other residents she has a new family and activities which have breathed new life in her. It’s fab u lous. It’s secure and welcoming. " Show less
Made by a visitor in 2019
"Before moving to LP my mum lived in the same village for 83 years. With the help of Amanda and other residents she has a new family and activities which have breathed new life in her. It’s fab u lous. It’s secure and welcoming. " Show less
Made by a visitor in 2019
"The warm welcome received by the Manager and the residents. It's a winning team as together they have created such a lovely atmosphere. The Lisbon ..." Show more
"The warm welcome received by the Manager and the residents. It's a winning team as together they have created such a lovely atmosphere. The Lisbon Place community have worked on bloom projects and have really enhanced their site, so much so they've inspired the nearby school." Show less
Made by a visitor in 2019
"The warm welcome received by the Manager and the residents. It's a winning team as together they have created such a lovely atmosphere. The Lisbon Place community have worked on bloom projects and have really enhanced their site, so much so they've inspired the nearby school." Show less
Made by a visitor in 2019
"Lisbon Place has been transformed from a grey, drab complex to a colorful, vibrant hub which is an excellent community area for all residents and visi..." Show more
"Lisbon Place has been transformed from a grey, drab complex to a colorful, vibrant hub which is an excellent community area for all residents and visitors alike." Show less
Made by a visitor in 2019
"Lisbon Place has been transformed from a grey, drab complex to a colorful, vibrant hub which is an excellent community area for all residents and visitors alike." Show less
Made by a visitor in 2019
"The care and communication is the best I’ve ever seen . The scheme involves everyone in activities , the residents have a great quality of life due ..." Show more
"The care and communication is the best I’ve ever seen . The scheme involves everyone in activities , the residents have a great quality of life due the management of the scheme , Amanda is amazing , goes the extra mile always , " Show less
Made by a visitor in 2019
"The care and communication is the best I’ve ever seen . The scheme involves everyone in activities , the residents have a great quality of life due the management of the scheme , Amanda is amazing , goes the extra mile always , " Show less
Made by a visitor in 2019
"The community spirit is fantastic with many residents involved in creating and maintaining beautiful grounds. The outreach work is also excellent with..." Show more
"The community spirit is fantastic with many residents involved in creating and maintaining beautiful grounds. The outreach work is also excellent with inter-generational projects fostering great relationships between residents and local schools and youth groups." Show less
Made by a visitor in 2019
"The community spirit is fantastic with many residents involved in creating and maintaining beautiful grounds. The outreach work is also excellent with inter-generational projects fostering great relationships between residents and local schools and youth groups." Show less
Made by a visitor in 2019
"It is very friendly and welcoming . The residents are lovely and there are lots of activities and outings within the local community."
Made by a visitor in 2019
Made by a visitor in 2019
"Our is a friendly, happy community. Ideal for single retired persons. Our scheme manager is very efficient, has introduced additional facilities, eg. ..." Show more
"Our is a friendly, happy community. Ideal for single retired persons. Our scheme manager is very efficient, has introduced additional facilities, eg. visiting beautician, yoga instructions, quiz and lunchtime meals. A secure and interesting establishment. New venture 2017 Britain in Bloom." Show less
Made by a resident in 2017
"Our is a friendly, happy community. Ideal for single retired persons. Our scheme manager is very efficient, has introduced additional facilities, eg. visiting beautician, yoga instructions, quiz and lunchtime meals. A secure and interesting establishment. New venture 2017 Britain in Bloom." Show less
Made by a resident in 2017
"I like living here because good company, great manager, good social life, always something going on. We do a lot for different charities. You don't ha..." Show more
"I like living here because good company, great manager, good social life, always something going on. We do a lot for different charities. You don't have to be on your own; something is going on every day if you need company." Show less
Made by a resident in 2017
"I like living here because good company, great manager, good social life, always something going on. We do a lot for different charities. You don't have to be on your own; something is going on every day if you need company." Show less
Made by a resident in 2017
"Enjoy close-knit community where we all care for each other. Very full social life run by our committee and manger. Involved with community, schools &..." Show more
"Enjoy close-knit community where we all care for each other. Very full social life run by our committee and manger. Involved with community, schools & charities. Lots of meals, parties and quizes, etc." Show less
Made by a resident in 2017
"Enjoy close-knit community where we all care for each other. Very full social life run by our committee and manger. Involved with community, schools & charities. Lots of meals, parties and quizes, etc." Show less
Made by a resident in 2017
"I chose here for independent living plus good community interaction, plus the feeling of being completely secure."
Made by a resident in 2017
Made by a resident in 2017
"The community spirit here is absolutely great. Everyone is interested in each other and cares for each other.there are plenty of activities and events..." Show more
"The community spirit here is absolutely great. Everyone is interested in each other and cares for each other.there are plenty of activities and events to keep us active." Show less
Made by a resident in 2017
"The community spirit here is absolutely great. Everyone is interested in each other and cares for each other.there are plenty of activities and events to keep us active." Show less
Made by a resident in 2017
"You never feel lonely here as there is always someone around to speak to. You can have as much or little to do with the residents as you please."
Made by a resident in 2017
Made by a resident in 2017
"I like all the company living here. We are a community and raise money for charities and help one another."
Made by a resident in 2017
Made by a resident in 2017
"This is a real community which interacts massively with the local community. We have a good relationship with the local schools who regularly attend a..." Show more
"This is a real community which interacts massively with the local community. We have a good relationship with the local schools who regularly attend and also the SEN children. This year we will work together for Britain in Bloom" Show less
Made by a resident in 2017
"This is a real community which interacts massively with the local community. We have a good relationship with the local schools who regularly attend and also the SEN children. This year we will work together for Britain in Bloom" Show less
Made by a resident in 2017
"Lisbon Place is a very pro-active scheme which has been successful in obtaining funding for many social activities. We also have a lot of fundraising ..." Show more
"Lisbon Place is a very pro-active scheme which has been successful in obtaining funding for many social activities. We also have a lot of fundraising for many charities. We also recently formed a very active constituted committee." Show less
Made by a resident in 2017
"Lisbon Place is a very pro-active scheme which has been successful in obtaining funding for many social activities. We also have a lot of fundraising for many charities. We also recently formed a very active constituted committee." Show less
Made by a resident in 2017
"I live here with my wife who has MS and appreciate the support from the manager and other residents. Also the abundance of activities is excellent sti..." Show more
"I live here with my wife who has MS and appreciate the support from the manager and other residents. Also the abundance of activities is excellent stimulation for my wife. She loves the beautician who visits." Show less
Made by a resident in 2017
"I live here with my wife who has MS and appreciate the support from the manager and other residents. Also the abundance of activities is excellent stimulation for my wife. She loves the beautician who visits." Show less
Made by a resident in 2017
"Lisbon Place is an active scheme which contributes also with the local university (Keele) and is recognised in shaping the future of our doctors. We h..." Show more
"Lisbon Place is an active scheme which contributes also with the local university (Keele) and is recognised in shaping the future of our doctors. We have doctors on placement and we are rewarded for this which enhances our social fund to provide more activities." Show less
Made by a resident in 2017
"Lisbon Place is an active scheme which contributes also with the local university (Keele) and is recognised in shaping the future of our doctors. We have doctors on placement and we are rewarded for this which enhances our social fund to provide more activities." Show less
Made by a resident in 2017
"Excellent warden who is very caring. Never feel lonely. Everyone is very friendly. Lots of great social activities. I feel very safe living here."
Made by a resident in 2017
Made by a resident in 2017
"Lisbon Place is a close community. We have lots of social events. We raise money for local charities & try to involve the local area by our charity ev..." Show more
"Lisbon Place is a close community. We have lots of social events. We raise money for local charities & try to involve the local area by our charity events. All amenities are close by." Show less
Made by a resident in 2017
"Lisbon Place is a close community. We have lots of social events. We raise money for local charities & try to involve the local area by our charity events. All amenities are close by." Show less
Made by a resident in 2017
"I am here to enjoy the benefits of independent living or having the choice to take part in the many activities provider by our excellent manager."
Made by a resident in 2017
Made by a resident in 2017
"Lisbon Place is a small complex of 32 ground an 1st floor apartments, and I think "small" is beautiful. We have an excellent manager, and adequate car..." Show more
"Lisbon Place is a small complex of 32 ground an 1st floor apartments, and I think "small" is beautiful. We have an excellent manager, and adequate car parking facilities. There are daily activities in our restaurant's lounge which can benefit us socially." Show less
Made by a resident in 2017
"Lisbon Place is a small complex of 32 ground an 1st floor apartments, and I think "small" is beautiful. We have an excellent manager, and adequate car parking facilities. There are daily activities in our restaurant's lounge which can benefit us socially." Show less
Made by a resident in 2017
"As I have no family, I appreciate the excellent atmosphere of security, friendship & general help that is always available."
Made by a resident in 2017
Made by a resident in 2017
"I like the sense of community and the friendliness of everyone here. We have visits from the local vicars and at Christmas the local school comes for ..." Show more
"I like the sense of community and the friendliness of everyone here. We have visits from the local vicars and at Christmas the local school comes for service of cards. the committee here organises outings and various events to raise money for local charities." Show less
Made by a resident in 2017
"I like the sense of community and the friendliness of everyone here. We have visits from the local vicars and at Christmas the local school comes for service of cards. the committee here organises outings and various events to raise money for local charities." Show less
Made by a resident in 2017
"A friendly safe place to live. Contributes to Keel by having doctors interacting with us, part of their training. Raising funds for outside needs."
Made by a resident in 2017
Made by a resident in 2017
"This is an excellent court with may attributes and has lots of involvement with the wider community and local schools. Very refreshing and vibrant pla..." Show more
"This is an excellent court with may attributes and has lots of involvement with the wider community and local schools. Very refreshing and vibrant place." Show less
Made by a resident in 2017
"This is an excellent court with may attributes and has lots of involvement with the wider community and local schools. Very refreshing and vibrant place." Show less
Made by a resident in 2017
"The complex is very secure. The service charge for maintenance is reasonable, and the complex is very well managed. The manageress is on call. It is g..." Show more
"The complex is very secure. The service charge for maintenance is reasonable, and the complex is very well managed. The manageress is on call. It is geared to maintaining your independence. Shops; and a regular bus service is very useful." Show less
Made by a resident in 2017
"The complex is very secure. The service charge for maintenance is reasonable, and the complex is very well managed. The manageress is on call. It is geared to maintaining your independence. Shops; and a regular bus service is very useful." Show less
Made by a resident in 2017
"Excellent scheme well run with lots of activities to suit everyone. Big involvement with local community and schools, as well as excellent in obtainin..." Show more
"Excellent scheme well run with lots of activities to suit everyone. Big involvement with local community and schools, as well as excellent in obtaining funding and developing students at local university." Show less
Made by a resident in 2017
"Excellent scheme well run with lots of activities to suit everyone. Big involvement with local community and schools, as well as excellent in obtaining funding and developing students at local university." Show less
Made by a resident in 2017
"This is a real community within a community, with plenty of diverse activities to suit all. We have received lots of funding to support our projects a..." Show more
"This is a real community within a community, with plenty of diverse activities to suit all. We have received lots of funding to support our projects as well as being recognised for work with the medical university and recently RHS and Britain in Bloom Campaign." Show less
Made by a staff member in 2017
"This is a real community within a community, with plenty of diverse activities to suit all. We have received lots of funding to support our projects as well as being recognised for work with the medical university and recently RHS and Britain in Bloom Campaign." Show less
Made by a staff member in 2017
Managed by
Supporting independence and choice for older people through affordable housing and care
Housing 21 is a leading not for profit provider of Retirement Living and Extra Care for older people of modest means.
National Housing for Older People Awards
in the EAC Housing for Older People Awards 2017.
Category: Retirement housing 25-30 units.
Sponsor: .
Category: Retirement housing 25-30 units.
Sponsor: .
in the EAC Housing for Older People Awards 2019.
Category: Retirement housing 25-30 units.
Sponsor: ARHM.
Category: Retirement housing 25-30 units.
Sponsor: ARHM.
in the EAC Housing for Older People Awards 2011.
Category: Retirement housing 30-44 units.
Sponsor: McCarthy & Stone Retirement Lifestyles.
Category: Retirement housing 30-44 units.
Sponsor: McCarthy & Stone Retirement Lifestyles.
in the EAC Housing for Older People Awards 2010.
Category: Design award - retirement housing.
Sponsor: Nationwide.
Category: Design award - retirement housing.
Sponsor: Nationwide.
Memberships
ARHM: The organisation that manages this scheme is a member of the Association of Retirement Housing Managers, and therefore committed to complying with its Code of Practice.
