Belong Crewe (Princess Court)
20 Brookhouse Drive, Crewe, Cheshire, CW2 6NA
20 Brookhouse Drive, Crewe, Cheshire, CW2 6NA
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Manager's Description
"Belong Crewe, the town's community care village in Brookhouse Drive, is rated 'OUTSTANDING' by the CQC and offers facilities and support plus a vibrant programme of community events.The village's ..." Show more "Belong Crewe, the town's community care village in Brookhouse Drive, is rated 'OUTSTANDING' by the CQC and offers facilities and support plus a vibrant programme of community events.
The village's six supported households, with modern en-suite bedrooms and open plan lounge and kitchen areas, represent a radically different alternative to conventional care homes. We operate with a higher-than-average staffing ratio and a maximum of 11 residents per household, offering a family atmosphere where customers can build lasting relationships with staff and other residents.
Our specially trained support and nursing staff are available around the clock to support individuals with dementia and those residents who require clinical care. Our village is a stunning example of how advanced design and very high standards of care can provide a new quality of life for older people.
Belong Crewe offers 12 self-contained apartments for independent living in Princess Court. These are available to either purchase or rent, with a monthly community fee payable in both cases to cover many of the building maintenance, utilities and service costs. Please see the Key Facts document for details of the financial arrangements for renting or purchasing a Belong apartment.
For those who choose to purchase, we operate a "Buy Back" scheme which guarantees that we'll repurchase your apartment for the same price that you originally paid, subject to reasonable deductions for any repairs, arrears and legal costs. This is designed to provide total peace of mind for apartment owners, by avoiding price fluctuation on the open market.
Vibrant village centre
Apartment residents have access to a vibrant village centre on their doorstep, with facilities including a licensed bistro, hair salon, entertainment venue and specialist exercise studio.
We also offer a number of high quality care services to the wider community, including home care, a specialist day care service and an Admiral Nurse support service for people with dementia and their carers." Show less
Main Facts
Housing-with-care / Close care housing
Tenure(s): Leasehold and Rent (market) and Shared Ownership
Care provider: Belong at Home
12 flats. Built in 2010. Sizes 1 bedroom, 2 bedroom.
Extra Care scheme with on-site care staff (24 hours / 7 days), Resident management staff, Visiting management staff (Belong at Hoem) and Careline alarm service
Lift, Lounge, Dining room, Restaurant open to the public, Laundry, Guest facilities, Garden, Community centre, Hobby room, Activities room, Cafe/bistro, Hairdressing salon, Bar/pub, Library, Assisted bathing facility, Internet Café
Whole site accessible by wheelchair. Access to site easy. Distances: bus stop 2 yards; shop 2 yards; post office 2 yards; town centre 5 mile(s); GP 2 yards; social centre 2 yards.
Social activities include: bingo, film night, dominoes, carers groups etc., organised by Belong Activity Facilitator. Meal(s) available. New residents accepted from 60 years of age. Both cats & dogs generally accepted (By agreement with the General Manager).
Housing Authority: Cheshire East
Social Care Authority: Cheshire East
Architects: Pozzoni LLP
Info updated: 15/08/2018
If you are the manager of Belong Crewe (Princess Court) and want to update your information, please click here.
If you are the manager of Belong Crewe (Princess Court) and want to update your information, please click here.
Comments made in nominations for the EAC National Housing for Older People Awards
"My father has lived here for about 18 months. I have been so impressed by the quality of care he is given and the kindness of the staff - they are alw..." Show more
"My father has lived here for about 18 months. I have been so impressed by the quality of care he is given and the kindness of the staff - they are always welcoming and cheerful when I visit." Show less
Made by a visitor in 2019
"My father has lived here for about 18 months. I have been so impressed by the quality of care he is given and the kindness of the staff - they are always welcoming and cheerful when I visit." Show less
Made by a visitor in 2019
"The care, attention stimulation and kindness show to all residents is brilliant. My father in law lives there. He's 89 this week and is thriving. We l..." Show more
"The care, attention stimulation and kindness show to all residents is brilliant. My father in law lives there. He's 89 this week and is thriving. We love visiting him." Show less
Made by a visitor in 2019
"The care, attention stimulation and kindness show to all residents is brilliant. My father in law lives there. He's 89 this week and is thriving. We love visiting him." Show less
Made by a visitor in 2019
"Staff are incredible, activities are great, and their general level of care, enthusiasm and vigour is commendable. A truly great facility!"
Made by a visitor in 2019
Made by a visitor in 2019
"Its home from home for my dad"
Made by a visitor in 2019
Made by a visitor in 2019
"The activities and trips that have been held such as swimming and a trip to Blackpool illuminations are fantastic. The general feel of the houses are ..." Show more
"The activities and trips that have been held such as swimming and a trip to Blackpool illuminations are fantastic. The general feel of the houses are much more welcoming and feel more like home compared to other places I’ve been too " Show less
Made by a visitor in 2019
"The activities and trips that have been held such as swimming and a trip to Blackpool illuminations are fantastic. The general feel of the houses are much more welcoming and feel more like home compared to other places I’ve been too " Show less
Made by a visitor in 2019
"A fantastic level of support is provided to my Grandfather and we can’t thank them enough. He has had a new lease of life at 88!"
Made by a visitor in 2019
Made by a visitor in 2019
"The Apartment tenants are like a family, The friendship they have built with one and other is lovely, they meet up for lunch in the bistro, attend var..." Show more
"The Apartment tenants are like a family, The friendship they have built with one and other is lovely, they meet up for lunch in the bistro, attend various activities together and always have some to talk to with 24 hour support if needed. " Show less
Made by a staff member in 2019
"The Apartment tenants are like a family, The friendship they have built with one and other is lovely, they meet up for lunch in the bistro, attend various activities together and always have some to talk to with 24 hour support if needed. " Show less
Made by a staff member in 2019
"It’s a home from home. Everyone goes the extra mile whether that be for a resident, a family or a colleague. It’s a special team "
Made by a staff member in 2019
Made by a staff member in 2019
"The Apartments enable people to remain independent and in control of their lives. Whilst at the same time having the feeling of safety and security. S..." Show more
"The Apartments enable people to remain independent and in control of their lives. Whilst at the same time having the feeling of safety and security. Situated right in the hub of the community enabling people to tap into whatever services or activities they wish Bistro Salon Gym Activities church" Show less
Made by a staff member in 2019
"The Apartments enable people to remain independent and in control of their lives. Whilst at the same time having the feeling of safety and security. Situated right in the hub of the community enabling people to tap into whatever services or activities they wish Bistro Salon Gym Activities church" Show less
Made by a staff member in 2019
"We are an outstanding village rated by CQC , I believe we achieved this through being a dedicated team in bringing joy , love and life to our resident..." Show more
"We are an outstanding village rated by CQC , I believe we achieved this through being a dedicated team in bringing joy , love and life to our residents , we bring our village into the community and the community to our village ." Show less
Made by a staff member in 2019
"We are an outstanding village rated by CQC , I believe we achieved this through being a dedicated team in bringing joy , love and life to our residents , we bring our village into the community and the community to our village ." Show less
Made by a staff member in 2019
"It is unlike any other care home.it is a home from home with a relaxed atmosphere and every resident is treated with respect and as an individual.ever..." Show more
"It is unlike any other care home.it is a home from home with a relaxed atmosphere and every resident is treated with respect and as an individual.every day i work here is happy and fun" Show less
Made by a staff member in 2019
"It is unlike any other care home.it is a home from home with a relaxed atmosphere and every resident is treated with respect and as an individual.every day i work here is happy and fun" Show less
Made by a staff member in 2019
"Clean, efficient, friendly, dedicated staff. Warm, caring environment "
Made by a visitor in 2019
Made by a visitor in 2019
"Easy access to all of the facilities held at the Belong village. "
Made by a staff member in 2017
Made by a staff member in 2017
"It's a great place to work; everyone is friendly "
Made by a staff member in 2017
Made by a staff member in 2017
"The community feel is a brilliant atmosphere. It is a like a family away from family. "
Made by a staff member in 2017
Made by a staff member in 2017
"Belong Crewe is a beautiful village, Princess Court is well maintained and the residents that live their love it. It is the place I'd want to grow old..." Show more
"Belong Crewe is a beautiful village, Princess Court is well maintained and the residents that live their love it. It is the place I'd want to grow old in, it's that lovely." Show less
Made by a staff member in 2017
"Belong Crewe is a beautiful village, Princess Court is well maintained and the residents that live their love it. It is the place I'd want to grow old in, it's that lovely." Show less
Made by a staff member in 2017
"It gives all the customers the experience of independent living and also the support when needed as there are staff available 24 hours a day. The apar..." Show more
"It gives all the customers the experience of independent living and also the support when needed as there are staff available 24 hours a day. The apartments are nice and roomy and have a comfortable feeling about them. They are also well maintained." Show less
Made by a staff member in 2017
"It gives all the customers the experience of independent living and also the support when needed as there are staff available 24 hours a day. The apartments are nice and roomy and have a comfortable feeling about them. They are also well maintained." Show less
Made by a staff member in 2017
"i think the whole idea of being safe and in a friendly environment is amazing. The whole facilities of the village are spectacular. I would be very pl..." Show more
"i think the whole idea of being safe and in a friendly environment is amazing. The whole facilities of the village are spectacular. I would be very pleased if one of my family members had an apartment here. " Show less
Made by a staff member in 2017
"i think the whole idea of being safe and in a friendly environment is amazing. The whole facilities of the village are spectacular. I would be very pleased if one of my family members had an apartment here. " Show less
Made by a staff member in 2017
"The Apartments are very modern and secure living. There is always someone at hand in case of an emergency"
Made by a staff member in 2017
Made by a staff member in 2017
"It's a wonderful feel throughout the whole village. Princess court residents are treated like the customers in the care home and we create a real fami..." Show more
"It's a wonderful feel throughout the whole village. Princess court residents are treated like the customers in the care home and we create a real family feel. Promoting independence as well as encouraging others to engage with one another to ensure wellbeing and friendships. " Show less
Made by a staff member in 2017
"It's a wonderful feel throughout the whole village. Princess court residents are treated like the customers in the care home and we create a real family feel. Promoting independence as well as encouraging others to engage with one another to ensure wellbeing and friendships. " Show less
Made by a staff member in 2017
"Belong Crewe - Princess Court is not only a beautiful place to live but also has the added benefit of the main village facilities which gives added be..." Show more
"Belong Crewe - Princess Court is not only a beautiful place to live but also has the added benefit of the main village facilities which gives added benefit to the people who live here. The staff are always kind and friendly and have a "nothings too much bother" approach " Show less
Made by a staff member in 2017
"Belong Crewe - Princess Court is not only a beautiful place to live but also has the added benefit of the main village facilities which gives added benefit to the people who live here. The staff are always kind and friendly and have a "nothings too much bother" approach " Show less
Made by a staff member in 2017
"The Village facilities and Belong ethos of customer inclusion allow for our apartment customers to be very involved in what's going on in the Village...." Show more
"The Village facilities and Belong ethos of customer inclusion allow for our apartment customers to be very involved in what's going on in the Village. The team's support our tenants, residents and customers to live fulfilled, independant and enriched lives. " Show less
Made by a staff member in 2017
"The Village facilities and Belong ethos of customer inclusion allow for our apartment customers to be very involved in what's going on in the Village. The team's support our tenants, residents and customers to live fulfilled, independant and enriched lives. " Show less
Made by a staff member in 2017
"the support that the tenants receive is excellent & they feel as if they are part of a family & they make new friends which is very important when the..." Show more
"the support that the tenants receive is excellent & they feel as if they are part of a family & they make new friends which is very important when they have lived on their own & have been isolated. Lots for them to take part in if they choose" Show less
Made by a staff member in 2017
"the support that the tenants receive is excellent & they feel as if they are part of a family & they make new friends which is very important when they have lived on their own & have been isolated. Lots for them to take part in if they choose" Show less
Made by a staff member in 2017
"All tenants are fully involved within the village community. There are volunteering opportunities and regular consultation meetings."
Made by a staff member in 2017
Made by a staff member in 2017
"Informal. Puts residents first."
Made by a visitor in 2017
Made by a visitor in 2017
"Amazing people with outstanding compassion "
Made by a staff member in 2017
Made by a staff member in 2017
"Quality of accommodation, support of all staff, friendly family atmosphere and good food are excellent. Always feel welcome even though sadly my fathe..." Show more
"Quality of accommodation, support of all staff, friendly family atmosphere and good food are excellent. Always feel welcome even though sadly my father is no longer with us. The fact that we feel comfortable still visiting says it all!" Show less
Made by a visitor in 2017
"Quality of accommodation, support of all staff, friendly family atmosphere and good food are excellent. Always feel welcome even though sadly my father is no longer with us. The fact that we feel comfortable still visiting says it all!" Show less
Made by a visitor in 2017
"Staff so caring. The place has everything I need and require to help me lead a normal life. There are things I can't do in the community but can do he..." Show more
"Staff so caring. The place has everything I need and require to help me lead a normal life. There are things I can't do in the community but can do here with people who I can relate to and share problems with. The rooms are beautiful and make you feel ok." Show less
Made by a visitor in 2017
"Staff so caring. The place has everything I need and require to help me lead a normal life. There are things I can't do in the community but can do here with people who I can relate to and share problems with. The rooms are beautiful and make you feel ok." Show less
Made by a visitor in 2017
"The staff are so friendly; it is very clean and the food is amazing. "
Made by a visitor in 2017
Made by a visitor in 2017
National Housing for Older People Awards
in the EAC Housing for Older People Awards 2019.
Category: Housing-with-care under 41 units.
Sponsor: FirstPort.
Category: Housing-with-care under 41 units.
Sponsor: FirstPort.
Memberships
ARCO: The manager of this facility is a member of Associated Retirement Community Operators (ARCO), the main body representing the retirement community sector the UK.
