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First Contact
What does it do?
First Contact is the access point for Stockton Borough Council's Children, Education and Social Care services. We are here to
help people to access the service they need.
The First Contact Team is responsible for gathering the relevant information from people who feel they have a need for a service and meet the eligibility criteria. We can take the information from relatives, friends, or professionals, providing permission has been obtained from the person concerned. In the case of a child parental permission is required.
We deal with requests for services for children and families, people with visual impairment, people with a physical disability, people with a learning disability and for elderly people.
We can also advise people if there is a more suitable agency (and contact details) to deal with a query.
help people to access the service they need.
The First Contact Team is responsible for gathering the relevant information from people who feel they have a need for a service and meet the eligibility criteria. We can take the information from relatives, friends, or professionals, providing permission has been obtained from the person concerned. In the case of a child parental permission is required.
We deal with requests for services for children and families, people with visual impairment, people with a physical disability, people with a learning disability and for elderly people.
We can also advise people if there is a more suitable agency (and contact details) to deal with a query.
Who it is for?
People who feel they have a need for a service and meet the eligibility criteria.
Where it is available?
Local service (Stockton-on-Tees).
What it costs:
The assessment ervice is free of charge. Plesae contact the organisation for information about specific services, and costs.
How to access or apply for it:
First Contact Team
Tithebarn House,
High Newham Court,
Hardwick,
Stockton-on-Tees,
TS19 8RH
Tel: (01642) 527764
Fax: (01642) 527756
Minicom: 01642 527769
Email: firstcontact@stockton.gov.uk
Tithebarn House,
High Newham Court,
Hardwick,
Stockton-on-Tees,
TS19 8RH
Tel: (01642) 527764
Fax: (01642) 527756
Minicom: 01642 527769
Email: firstcontact@stockton.gov.uk
Classification(s):
Info last updated:
05/02/2017
Provider
Municipal Buildings, Church Road, Stockton-on-Tees, Cleveland, TS18 1LD