EAC Services Directory

Meals on Wheels

Provider

Northamptonshire County Council.
The Adult Care Team, Customer Service Centre, John Dryden House, Northampton, NN4 7YD (view on a map).
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What does it do?
Meals can be provided on a short or long term basis.

What type of meals do we provide?
Meals are nutritionally balanced and there is a large variety of main courses and puddings. Our catering staff have all received appropriate training in food safety hygiene.

We can provide meals that meet cultural or religious requirements and any special dietary needs, such as:
  • Diabetic
  • Gluten free
  • Vegetarian
  • Low carbohydrate
  • Low fat
  • Low salt
  • Soft diet
Meals are delivered hot.

When are they delivered?
The Meals Service operates every day of the year and hot meals are delivered between 11.00am and 2.00pm.

No reply procedure
This procedure is in place to safeguard those people who receive hot meals delivered to their home and is used if drivers get no response. This will be explained to you in more detail when you start to receive your service.

Who it is for?

We can deliver meals to elderly or disabled people in their own homes provided they are eligible for social care support.

Where it is available?

Local service covering: Corby, Daventry, East Northamptonshire, Kettering, Northampton, South Northamptonshire, Wellingborough (Northamptonshire).

What it costs:

New Price Tier Cost of Meals Main Meal Pudding
Existing Customers £3.35 £2.45 £0.90*
New Customers £6.26 £5.00 £1.26*
*A customer can request a main course only but we will not accept referrals
for the delivery of only a pudding.

How to access or apply for it:

To apply for meals on wheels please contact the Adult Care Team as above.

If you are identified as being eligible to receive a meal you will be sent a letter with further details.

Additional information:

Our recommendation
We recommend that the hot meal should be eaten as soon as it is delivered to ensure optimum quality and safety. No part of a meal that is delivered hot should ever be saved for later in the day.

Our standards
We aim to provide good quality food, delivered at the correct temperature. If the meal is unsatisfactory in any way the payment will be refunded.

Classification(s):

Home help, Meals delivery

Info last updated:

15/08/2011

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Provider

Northamptonshire County Council