What does it do?
You may need to use the service when you feel that using the skills of a person who is independent would help you to express your views, opinions and wishes and to obtain impartial advice.
You might use the service when:
- when we are assessing or reviewing your care needs
- if a service is withdrawn or reduced
- if you have a conflict with us or with your carer
- when you are discharged from, or admitted to, a home or day centre
- if you want to make a complaint to us.
Who it is for: The service is for any adult using or seeking a community care service from Durham County Council's Adults, Wellbeing and Health service, including people who:
have learning disabilities
have mental health problems, including those affecting older people
have physical disabilities or a sensory impairment
are carers for people included in any of the above groups.
Where it is available:Local service covering: Chester-le-Street, Derwentside, Easington, Sedgefield, Teesdale, Wear Valley (Durham).
What it costs:No charge is made for any advice, telephone calls, letters, and visits to your home or meetings attended on your behalf.
How to access or apply for it:
To make a referral, or for more information on any advocacy services please ask your social worker or contact Social Care Direct using the details below:
Social Care Direct
Casework, advocacy & support, Advocacy
Info last updated:08/02/2012.