What does it do?Equipment is provided to support the individual in their home and tailored to meet their needs. It can be as simple as the basic community alarm service, able to respond in an emergency and provide regular contact by telephone. it can include detectors or monitors such as motion or falls and fire and gas that trigger a warning to a response centre staffed 24 hours a day, 365 days a year. As well as responding to an immediate need, telecare can work in a preventative mode, with services programmed to monitor an individual's health or well-being. Often known as lifestyle monitoring, this can provide early warning of deterioration, prompting a response from family or professionals. The same technology can be used to provide safety and security through bogus caller and burglar alarms.
Another form of telecare often known as telehealth is designed to complement health care. It works by monitoring vital signs, such as blood pressure, and transmitting the data to a response centre or clinician's computer, where it is monitored against parameters set by the individual's clinician. Evidence that vital signs are outside of 'normal' parameters triggers a response. |
Who it is for: Telecare is a service that enables people, especially older and more vulnerable individuals, to live independently in their own home. | Where it is available: Local service covering: Stevenage (Hertfordshire). | What it costs: There is a weekly charge of £3.33 for the rental of the alarm equipment, monitoring and response service. If you would like the monitoring only part of the service, the cost will be £1.82 per week. You may be able to get assistance with some or all of the cost depending on your circumstances. | How to access or apply for it: Telephone the Customer Service Centre on 01438 242666. | What to expect then: An appointment will be made for a Mobile Supported Housing Officer to visit you and assess whether you could benefit from having an alarm installed. | Classification(s): Care, Independent living, Safety & security, Carelines & Community Alarms, Telecare, Carelines & Community Alarms | Info last updated: 11/05/2011. |
| About the service provider: | | Contact info: | Stevenage Homes Ltd: Daneshill House, Danestrete, Stevenage, Hertfordshire, SG1 1HN. (view on map) Telephone: 01438 242912 http://www.stevenagehomes.org.uk | | Parent organisation: | Telecare Services Association | | Who are they? | Was the Association of Social Alarms Providers (ASAP) is the representative body for the commercial telecare industry within the UK. |
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