What is Telephone Befriending?
When we’re going through a difficult time in our lives or a period of change, sometimes it can be helpful to talk to someone about how we feel.
A supportive, listening ear and reassurance can help us to recover our confidence, so we arrange for volunteers to provide Telephone Befriending support to older people.
How does Telephone Befriending work?
Our Service Coordinator will phone you to find out about your situation, your needs and whether a regular, weekly phone call from one of our volunteers could be useful. If possible and appropriate, we’ll put you in touch with one of our volunteers.
They’ll phone you for a 20-minute chat at the same time each week. It’s really up to you what you talk about, but the volunteer will provide you with companionship and can offer lots of information about services and activities that could benefit you.