Examples of services:

• A resident wanting to down size, not being able to deal with bills getting repairs done.
• Look at how the client can be more energy efficient in their home - small changes that make a difference.
• Help eligible residents to access the Warm Homes Discount – a one-off reduction of £140 to electricity bills
• Getting aids and adaptations for the client - making life easier and safer: - whether it is CoPD, respiratory problems, broken hip, arthritis etc.
• Using the Handy Persons Scheme – 3 hours per year and we also give £100 towards materials.
• Information on travel options for residents – Ring and Ride, taxis, Blue Badge.
• Useful information about other services – Welfare Rights, waste collection, NHS.
• Getting support in the home from carers - daily, weekly – to provide personal care, housework etc.
• Help for hoarders or recluses – when the client needs extra care and guidance to find their way without feeling pressurised
• Help and guidance when residents have returned from hospital – changes that need to be made such as beds to be moved, furniture removed etc.