 | What does it do?The Telephone Befriending Service reaches out to older, isolated,
lonely people to promote independence and well being, to help
those in need to improve their quality of life.
The service, which was set up in 2004 and covers Sutton Coldfield and
Erdington, is extremely popular with over 120 clients
receiving a call every week to have a friendly chat and to share any
worries, as they often do. As they say "It's good to talk"
and quite often our service users will say they feel so much better at
the end of a call from one of our Telephone Befrienders.
ACB has a number of dedicated volunteers who are based at ACB's
Boldmere office. They come in every week to help man the phones
and find the work very rewarding.
The project aims to provide information on local community groups i.e. coffee
mornings, luncheon clubs etc. so our service users can make
an independent choice to be part of a group. As it is a rolling
service, the clients come and go according to their personal needs and
it is important to gradually introduce outside interests so
they can become more actively included in community life. |