What does it do?We offer a wide range of services. Wherever possible, we try to help people live as independently as possible in their own homes and local communities. Our services include: - home care
- day care
- residential care
- respite or short-break care (to give carers a break)
- help for carers
- meals in the community (meals on wheels)
- specialised advice and support for people with hearing, sight or speech problems
- equipment, adaptations and telecare alarm systems to help people live independently at home
- support services for people with a physical disability
- car badges for people with a permanent disability
- support services for people with a learning disability
- short-term rehabilitation services for people over 60
- support services for people with a mental health problem.
We provide mental health services in partnership with the Sussex Partnership NHS Trust, as part of a joined-up mental health service. We aim to provide flexible and imaginative support that is designed to meet each person's needs. We must also work within our budget to make sure we get the best value for money and that we provide high quality and efficient services to the people who need them most. |
Who it is for: People who need help to live as independantly as possible | Where it is available: Local service covering: Eastbourne, Hastings, Lewes, Rother, Wealden (East Sussex). | What it costs: We will ask you to pay for or contribute towards the cost of home care, whether our staff provide the service or we arrange for an independent provider. The amount you pay depends on how much you can afford. We will make a financial assessment to decide how much you need to pay. | How to access or apply for it: Phone: 0345 60 80 191
Fax: 01323 466567
Lines are open Monday to Thursday 8.30am to 5pm, and Fridays 8.30am to 4.30pm. | Additional information: There are four main factors that determine what we do. These are:
Legislation – many of our responsibilities are set out by central government. See the Department of Health website for further information.
Council policies – because we are part of the County Council, we report to elected East Sussex county councillors who agree the policies that set out how we manage our responsibilities and how we spend our money.
Government regulations – we must also take account of various regulations and guidance issued by central government, including the Department of Health.
You – we are committed to making sure that you are fully involved in all the decisions we make about the services you use, and in planning and developing the services needed in future. We also plan many of our services with local health authorities, other providers of services and local voluntary organisations. | Classification(s): Home maintenance, Socialising, Home help, Care, Information & options appraisal, Aids & equipment, Safety & security, Telecare, Telehealth, Adaptations - minor, Adaptations - major, Meals delivery, Intermediate / after hospital care | Info last updated: 08/08/2011. |
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