26 award winners and 27 highly commended schemes have been selected from the 295 schemes nominated for this year’s Awards. A record number of 3305 residents took part in this year’s UK-wide consultation.
The 26 gold, silver and bronze awards were announced at the Awards celebrations on 24 September 2013 at the National Motorcycle Museum in Birmingham with lunch and entertainment, and memorable speeches by former health minister Edwina Currie and Nick Abbey, Chief Executive, the ExtraCare Charitable Trust.
A selection of comments from residents, managers and housing providers about how
fun and useful they found the process.
“The tenants thoroughly enjoyed playing the game. I am keeping the cards safe
and using them again as the questions are so informative about how tenants are truly
“We have never entered any thing like this before and found it a really nice
way of getting together and communicating with our customers...”
“...although I did not have a great deal to do with it, I know the residents
enjoyed doing it and would participate again... thank you...”
“Everyone commented how much they enjoyed it!”
Senior Scheme Manager.
“Just to let you know that we had a great afternoon yesterday with 3 groups
of residents playing the cards. We managed to engage with a number of residents
who receive care services and do not always find it easy to get to social events.All
agreed that it was an interesting and enjoyable way of discussing feelings on the
place that we live in and the services we receive.”
“...She said the residents had combined it with a coffee morning and really
enjoyed it, they had a good laugh. ... the questions were just right and she &
her manager thought it was an excellent idea to get the residents' feedback, so
much so that they are keeping the pack of cards & intend to repeat the exercise
every 12 months...”
Note: please continue sending us your photographs and videos of residents playing