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Scheme manager

The job title of the person responsible for managing a sheltered or retirement housing scheme. Also known as the Warden or House Manager.

Some housing schemes have a resident scheme manager and a 24 hour service, others have visiting and part time managers. Over the last few years there have been many changes to the scheme manager’s duties, which can vary considerably between schemes. Most scheme managers are now expected to:

Manage the scheme
Build up a relationship with older people living in their schemes; giving residents information on availability and access to services and encouraging them to ask for additional support from statutory and voluntary organisations when appropriate.
Summon help in an emergency.

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