Help & care at home > Complaints
Information on complaints for older people, including factsheets, books, articles, audio tapes, videos, websites. Either download online below, or order directly from the publisher.
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Explains when you can complain, how to go about it and the complaints procedure, if you are not satisfied with the services you are getting from the social services or the National Health Service....

Explains when you can complain, how to go about it and the complaints procedure, if you are not satisfied with the services you are getting from the social work department or the local Health Board....

Explains when you can complain, how to go about it and the complaints procedure, if you are not satisfied with the services you are getting from the social services or the National Health Service....