This sets out what applicants and residents can expect from their housing association landlords, and what to do if the housing association doesn't appear to be honoring the Charter. It applies to appl...
Information about the role of the Local Government Ombudsman, and how to make a complaint about Council services. This includes complaints made by Council tenants...
Explanation, step by step, of the scheme giving eligible tenants of Registered Social Landlords the legal right to buy the home they currently rent. Effective from January 2005....
What are housing associations? How can I get a housing association place? What rights do assured tenants, assured shorthold tenants, secure tenants, and people who live in hostels or supported housing...
Information about this service which deals with complaints from residents (or their representatives) about Registered Social Landlords, and private landlords that are registered with the service...
Independent Park Home Advisoory Service (IPHAS) is a voluntary organisation that offers advice and information to anyone considering Mobile/Park Home Living, and to anyone already living on a resident...
Information and advice about the rents that different types of private tenants or licencees should pay, and what rights they have....
This factsheet provides information on rights for those living in private rented accommodation, including rights to remain in the home, the landlord's duty to carry out repairs and how rents can be in...
An introduction to how the Land Registry is trying to help those most at risk, including empty properties of owners living in temporary accommodation such as hospital or short stay residential care....
Information for both landlords and tenants about their renting & letting rights. It includes information for private tenants, Council tenants and RSL tenants on rents, rent increases, eviction, repair...
This contains information for people who are, or who are considering, renting rooms in a property where the landlord also lives. It includes the rent and other bills, repairs maintenance, type of lett...
A guide for residential leaseholders of flats and houses, explaining their rights and responsibilities. It covers service charges, extension of leases, purchasing the freehold, works carruied out, etc...
Basic information about the rights of council and housing association tenants, including security of tenure, re-possession, improvements, repairs, complaints...
Information about the rights of different types of tenancy & security of tenure, rents, the right to repairs, and help with renovation, repairs and adaptations. Applies to council, housing association...
Guidance on the kinds of terms in tenancy agreements that may be unfair, and where to get help...
Information for council and housing association tenants about their right to purchase their home. This includes eligibility criteria, costs involved, and exceptions to the right to buy....
This describes the rights and responsibilities of a council tenant, how people can move home, buy their home, and how tenants can become involved in improving the quality of the service for tenants...