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A radical rethink is required in the way we involve and engage with residents of extra care housing
This Housing LIN Viewpoint no 28 considers how providers have approached involvement of customers in the past and whether engagement methods have moved on in recent years. It highlights some examples of innovative practice within the sector and challenges providers to also look outside the sector to find good engagement practices that might be transferable
Publisher: Housing LIN
Author: Margi Shand
Published date: 2012
Cover title: Viewpoint
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