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A radical rethink is required in the way we involve and engage with residents of extra care housing

This Housing LIN Viewpoint no 28 considers how providers have approached involvement of customers in the past and whether engagement methods have moved on in recent years. It highlights some examples of innovative practice within the sector and challenges providers to also look outside the sector to find good engagement practices that might be transferable

Publisher: Housing LIN

Author: Margi Shand

Published date: 2012

Cover title: Viewpoint

Length: 11pp
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Available in PDF formatFREEDownload from the Housing LIN website

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