Bridge House of Twyford

Housing-with-care / Close care housing
Willow Drive, Twyford, Reading, Berkshire, RG10 9BB
Willow Drive, Twyford, Reading, Berkshire, RG10 9BB

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Info
Aims
Buildings
Services
Residents
Management / Costs

Manager's Description

"Over 25 years we have established a reputation for excellence in delivering care, hospitality and retirement living opportunities.

Our founding directors had the vision to secure one of the earlies..." Show more
"Over 25 years we have established a reputation for excellence in delivering care, hospitality and retirement living opportunities.

Our founding directors had the vision to secure one of the earliest planning consents for the retirement village concept in the UK, Newlands of Stow, which remains one of the most prestigious and aesthetically beautiful places to retire to in the country. Our sister village, Bridge House of Twyford, is also respected as one of the leading facilities of its kind.

Together with a management team who are experts in their respective disciplines, the group continues to innovate in everything related to retirement living and are striving to be one of the most successful retirement communities in existence. We see a move to this environment as a lifestyle decision, not one that must happen because of a sudden change in one’s needs.

We remain an independent enterprise and are therefore dedicated to providing bespoke components to everyday retirement living, an aspect often overlooked by many others. Our award winning team is focused upon providing a high quality environment with discreet and unobtrusive services to support you, should the need arise.

We are members of the Associated Retirement Community Operators (ARCO). We aim to operate all our retirement communities according to the principles laid down in the ARCO consumer code. The code sets high standards for retirement community operators and provides a benchmark for good practice." Show less

Main Facts

Housing-with-care / Close care housing
Tenure(s): Leasehold
Care provider: Bridge House Holdings Limited
11 flats, houses. Built in 2017. Sizes 1 bedroom, 2 bedroom. Includes mobility and wheelchair standard properties.
Assisted Living scheme with on-site care staff (24 hours / 7 days), Resident management staff and Careline alarm service
Stair lift(s), Lounge, Dining room, Laundry, Garden
Access to site easy. Distances: bus stop 0.5 mile(s); shop 0.5 mile(s); post office 0.5 mile(s); town centre 0.5 mile(s); GP 1.5 mile(s); social centre 0.5 mile(s).
Social activities, organised by Activities Co-ordinator. Meal(s) available. New residents accepted from 55 years of age. Both cats & dogs generally accepted, but not to be replaced.
Housing Authority: Wokingham
Social Care Authority: Wokingham

Ethos / Lifestyle

Community interaction
  • The scheme is located within an existing active community
  • The scheme is within easy reach of an existing active community
  • The scheme relies on itself for community /neighbourhood interaction
Cultural
  • We facilitate spiritual and religious observance
  • Staff can speak languages other than English
Social Activities
  • There are regular social activities
  • Entertainment
  • Outings
  • Regular activities programme
    • Daily activities
    • Weekly activities
    • Monthly activities
  • Facilities for residents to garden or assist with gardening
  • Own minibus
  • Other transport for residents
Pets
New residents are allowed to bring pets:
  • a cat
  • a dog
  • If yes, pets can be replaced
Statement of purpose
(the ethos and purpose of the scheme as described to a potential resident)
No purpose
Assessment of outcomes
(to help assess the quality of service and the well-being of residents)
No outcomes

Buildings

The buildings and the environment
Year built: 2017
Number of stories: 3
  • Lift(s)
  • Stair lift(s)
  • The location is generally regarded as:
    • Desirable
    • Average
    • Not so desirable
Distances to external facilities:
Bus stop 0.5 mile
Local shop 0.5 mile
Post office 0.5 mile
GP surgery 1.5 miles
Social/day centre 0.5 mile
Town/shop centre 0.5 mile

Individual properties
11 properties
Property details:
1-bedroom apartments: 2
2-bedroom apartments: 6
2-bedroom cottages/houses: 3
Including:
extra care or housing with care properties: 11
limited mobility properties: 11
wheelchair properties: 4
Other details:
  • If there are studios/bedsits
    • They have a kitchen
    • They have a wc
    • They have a bathroom
  • Some properties have a private balcony
  • Some properties have a private garden or patio
  • Properties are served by a communal satellite tv aerial
  • Properties are wired for cable tv
  • Dementia unit
  • Intermediate care suite or similar
  • Respite care accommodation
Communal facilities Indoors
  • Lounge
  • Restaurant (open to public)
  • Dining room (residents only)
  • Community/day centre
  • Laundry
  • Guest suite
  • Conservatory
  • Activities room(s)
  • Hobby room(s)
  • More than one lounge
  • TV lounge
  • Café
  • Bar/pub
  • Fitness gym
  • Arts and craft centre
  • Storage for wheelchairs/electric scooters
  • Library
  • Shop
  • Treatment room
  • Computer/IT room
  • Payphone
  • WC's
  • Hairdressing salon
  • Jacuzzi
  • Pool
  • Assisted bathroom(s)
  • Other communal facilities
Communal facilities Outdoors
  • Garden
  • Total number of parking spaces: 21
Technology and design
  • Communal facilities are designed for sensory impairment
  • Wired for telecare
  • Telecare installed
  • Smart Home
  • CCTV
  • Others
Accessibility
  • All communal spaces are accessible by wheelchair users
  • Most residents find getting to the site:
    • easy
    • manageable
    • difficult
  • Less mobile people find getting to the site:
    • easy
    • manageable
    • difficult

Services

Support services
  • Community alarm service
  • Alarm to call on-site staff
  • Housing support service (SP tasks)
  • Domestic assistance
  • Light domestic cleaning
  • Shopping
  • Housework
  • Personal laundry service
  • Hairdressing on site
  • Chiropody
  • Physiotherapy
  • Sensors (detectors) and monitors
  • Personal sensors
  • Property-based sensors
Meals
  • Meals are available on a regular basis
  • A daily meal is available
  • Breakfast always available in restaurant/dining room
  • Lunch always available in restaurant/dining room
  • Dinner always available in restaurant/dining room
  • Breakfast can be delivered to individual homes
  • Lunch can be delivered to individual homes
  • Dinner can be delivered to individual homes
  • Restaurant is open to outsiders
  • There is generally a choice of menu
  • Residents are consulted on menus
  • All meals are prepared on the scheme
  • Vegetarians are specifically catered for
  • Special diets can usually be provided for
  • We can meet cultural dietary preferences
Care services
  • Personal care services
  • Dementia care
  • Care for people with learning disabilities
  • Nursing care
  • Intermediate care
  • Respite care
  • Mental frailty
  • Physical disabilities
  • Behavioural problems
  • Terminal illness
  • Our scheme is best suited to care for:
  • People who need minimal help
  • People who need moderate help
  • People who need a high level of help

Eligibility / Admission

User profile
  • 55 is the lower age limits for new residents
  • We cater for people with no/low level care needs
  • We are aiming at a mixed care levels population
  • Admission criteria are similar to residential care
  • Residents will not need to move except to hospital
  • The scheme is intended or specially suited to a specific religious, ethnic, profession or other group
  • The scheme is restricted to a specific group
Applicants must:
  • Be self-funders
  • Be on state benefits
  • Have local connections
  • Have a housing needs assessment
  • Have a community care assessment
  • Have a risk assessment
  • Have a health assessment
  • Have minimum housing support need
  • Have minimum personal care need
  • Have less than a maximum personal care need
For couples, both partners must:
  • Have minimum housing support need
  • Have minimum personal care need
We accept people with:
  • Visual impairment
  • Deafness
  • Urinary incontinence
  • Faecal incontinence
We would normally accept people with:
  • Memory problems - moderate
  • Memory problems - severe
  • Challenging behaviour - disruptive
  • Challenging behaviour - physically violent
  • Mobility problems - frame
  • Mobility problems - wheelchair
  • Mobility problems - bedfast
  • Wandering problems - inside home
  • Wandering problems - outside home

Management / costs

Management
  • Compared to our other schemes, this one is:
    • Popular
    • Average
    • Not so popular
    • Slow to let/sell
  • There is a tenants/residents association
Housing staff
  • Resident scheme manager
  • Non-resident manager
  • Housing staff on duty:
    • part time
    • normal hours
    • 24 hours
    • 7 days
Care staff
  • Site-based care staff
  • On-site care staff 24/7
Staff facilities
  • Manager's office
  • Care staff office
  • Staff overnight room with en-suite
  • Staff rest room with kitchenette
  • Staff locker and changing room
  • Main catering kitchen
Costs

Info updated: 18/08/2021
If you are the manager of Bridge House of Twyford and want to update your information, please click here.

Availability

Check with Berkeley Healthcare Ltd - none notified to EAC - Advertise vacancies / sales.
Memberships
ARCO: The manager of this facility is a member of Associated Retirement Community Operators (ARCO), the main body representing the retirement community sector the UK.
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