Services provided

General

Staff will visit clients and offer information, advice and support on:

Problems relating to their property
All their housing options
Completion of any necessary forms
Legal entitlements
Other available support services

Finance

Staff will give information about financial options and their implications. They will also give practical assistance on raising funds. This will include:

Availability of grants from statutory bodies
Obtaining independent financial advice
Releasing equity and accessing loans
Accessing charitable funding
Benefit entitlement
The effect that certain options may have on benefit entitlement
Insurance claims
Savings

Technical matters

Staff will give reliable technical advice, which will include:

Advice on the scale and cost of any necessary works
Help with choosing a reputable and reliable builder
Monitoring the builder's performance
Appropriate contracts and documentation

Other services

This HIA also provides the services ticked below:

Handyperson services
Decorating services
Gardening services
Home security advice and services
Falls prevention advice and services
Hospital discharge services
Services for people with specific disabilities or impairments
Arts and activities groups
'Housing Options' service / Moving on advice
Advocacy
Befriending
Language interpreters available
Specific services to people from minority groups

Information updated: 01/09/2003